Originally Posted by
ssullivan
Thanks CO Insider! Last night at dinner this was a topic of conversation and I thought then I needed to ask what would happen if I booked non-elites with me on the same PNR and then split it to process upgrades. I'm glad to hear that the free first bag will still apply to the non-elite traveler(s). One question though — will this be automatically handled by CO's systems, or are we going to need to be prepared to argue our case with the ticket counter agents?
Same question-how are we supposed to argue the fee with ticket counter agents with no CO.com documentation of the policy to allow elite companions to check bags for free when the elite member was split off the PNR to get an EUA?