Hi everyone,

I was wondering if anyone could shed some light on my situation. I used search and couldn't find any instance where the UG process for CO OP members flying NW had changed. I'm a CO Plat, booked my reservation on NW metal two months ago, and included my CO OP # in the reservation. 2 of my 4 flights are UG eligible (the other 2 are CRJs). I'm 2 days out and no UG. I was able to select good seats at booking (my OP number was recognized, and I was given access to the exit rows and "P" seats ) so I'm not overly concerned about the UG, it just seems odd. I contacted NWA to make sure my OP number was showing up on their end, and I got a very terse email that I was listed as CO Plat and the upgrade process was working as described.

Could there be that many NW Platinums from PIT-DTW on a 3PM Monday flight? I used to get UG >90% of the time on this flight as a NW silver. Just wondering if this may be a glitch in the system or if PIT has become elite heavy for NW in the last month or so... Again, it's 198 miles...I can survive in coach...I'm just baffled at the lack of UG.

Cheers!
Phil