Originally Posted by
slawecki
once the machine is on, do cntl,alt,del. go to task manager>processes, and try to turn off the two exe files that are loading.
find what the files are, and get rid of them, or something to keep them from loading together, if that is the problem.
what are these files by the way
One is called sprtcmd.exe
Cannot find the other.
I rarely download anything-even updates unless I absolutley have to(i.e. adobe updates)