Sorry that you would such a hard time believing that this could happen but I have encountered this twice in the passed year. One individual actually had a physical altercation with a police officer. Happens all the time to elderly parents, the children ship the parents off to another relative when they no longer can deal with them. Talk about values, its not the BDOs who are dropping these folks off at the curb and then driving off. More often than not BDOs can calm people down and reduce a pax stress level.