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Old Aug 23, 2008 | 1:15 pm
  #285  
asar
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Join Date: Jan 2007
Location: Mexico
Programs: AM, UA, AA, Bonvoy, Amex USA
Posts: 264
Hey everyone!!

I'm a Mexican student in Britain, working for the summer in India. I've read FT for a lot of time but rarely talk. Now I need a bit of advice.

I booked an RTWSKY4 on the following route: LHR-CDG-OSL (land) LED-MXP-CDG (stop) MAA (land) BOM-ICN-NRT (stop) MEX (stop) ATL-LHR

The following AF segments were booked by some AF person I'm HATING on class L:
LHR-CDG
CDG-OSL
MXP-CDG
and most importantly CDG-MAA

My FFP (AM Club Premier) does not accrue any mileage for AF L tickets and I got absolutely nothing. This flight was my key for becoming Skyteam Elite for the rest of my RTW and for a MAD-MEX in December. I really need the Elite status for the extra baggage allowance (had to move out of school and also have three months of stuff with me!). AM also does not allow award upgrades, and Elite was my only hope for a 16-hour NRT-MEX in Biz.

Now, I'm under the impression RTWSKY4 on AF must be booked on either Class T or W. Why these people booked on L I don't understand (AF UK handled my RTW in a pretty incompetent manner, with most operators having no idea of what it was about and me having to explain. I spent a fortune on phonecalls).

I'm trying to convince AM to credit me the miles. My plan is to show them I should have been booked on T/W and get my miles. For this I've been instructed to send a fax to the supervisor at Club Premier. So,

can you give me an updated screen output of RTW rules to send?

Failing that, do you have any suggestions? I'm a bit desperate and short of time. Also a bit disappointed with Skyteam and furious with AF and generally tired of airlines and flying (a very very bad sign!!)

Thanks all
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