<font face="Verdana, Arial, Helvetica, sans-serif" size="2">You've mentioned "free upgrades" a couple of times and I have to say that I am a status member and have never gotten a free upgrade, in the past seven years. That is to say, I've had to 'pay' for all of my upgrades with certificates or miles.</font>
I'm often told that psgrs on "free tickets" aren't allowed the same amenities as those on paid tickets during an IRR OPS situation (mech. delay or cxl).
How "free" is an award ticket?