Originally Posted by
mahasamatman
The mileage summaries won't be helpful - they don't include EQM. You need to call UA and ask for your EQM history as well as your SO's. One possibility is that his DEQM registration didn't go through - did you print out his "My Promotions" page after registering?
Will they provide a EQM history? How? Fax? email? That would make life easy...