Originally Posted by
njshawn
I called the regular CO number first and I got a gentlemen that told me I was on the list but he couldn't tell me why it didn’t show up on pda.
You gotta love these lines the CO agents use to blow off customers. As far as I know, phone agents have no access to the airport upgrade standby list. He must've been blowing you off to keep his average call durations low.
Originally Posted by
njshawn
I called the elite desk and explained the issue. The agent didn't know about pda.com and I walked her through it. She said I was not on the upgrade list because I am not showing checked in. I told her I have my ticket printed off but she said to check in again and it will work.
This one also doesn't make sense. How could you be not checked in if you have your boarding pass?