Question about redeeming Citi Reduced Mileage awards
I called AA reservations to inquire about claiming an award for DFW to Key West since Key West is listed as a destination for this Q. The agent informed me that it was an invalid pair since DFW wasn't on the list as well. She said that I had to pick two destinations from the list and only those would work as a pair. Is this how it works? I figured if they were simply listed as destinations then I could go there from any AA city in their network.