FlyerTalk Forums - View Single Post - Why I hate e-tickets (OWE change problem)
Old Aug 11, 2008 | 10:58 pm
  #6  
serfty
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It's as posted by christep. A couple of Q's:
  1. Have you already commenced travel on this ticket?
  2. Where are you starting from?
  3. Is it Ticketed?
If the the answer to 1 is no OR the answer to 2 is TC2/TC3 then such changes should be a simple task, with no reissue needed - with one caveat.

Also, if the answer to 1 is no, then only your TA can change it - for which they may charge a "local service fee".

The answer to three has a bearing on the ease of such changes.

Here's the xONEx rules for Voluntary Changes:
Originally Posted by 16. VOLUNTARY CHANGES/REROUTING/PENALTIES
Code:
    (a) Rebooking/Rerouting

        (1) Prior to departure

            (a) Origin TC1

                (1) Before ticket issuance - Permitted without penalty.

                (2) After ticket issuance - Changes to the first international 
                    flight and preceding flights are not permitted less than 
                    seven days prior to the date of the first ticketed flight. 

                    Date/time changes to other flights permitted at no charge.

                    Date/Time/oneworld Carrier changes are permitted without 
                    reissue provided origin/destination/connecting points and 
                    inventory remain the same. 

                    Changes other than to Date/Time/oneworld carrier permitted 
                    at a charge of USD125.00 per transaction.

            (b) Origin TC2/3

                Unlimited changes permitted without charge.

                Date/Time/oneworld carrier changes are permitted without 
                reissue provided Origin/destination/connecting points and 
                inventory remain the same.

            -------------
            Local service fees may apply

         (2) After Departure

             (a) Date/Time changes permitted at no charge. Date/Time/oneworld carrier 
                 changes are permitted without reissue provided origin/destination/connecting 
                 points and inventory remain the same.
                 Routing changes other than to Date/Time/oneworld carrier permitted 
                 at a charge of USD125.00 per transaction. If currency of ticket 
                 origin is not shown convert the USD amount at the BSR.
             (b) If the rerouting results in an increase to the number of continents 
                 or extra flight segments previously charged, the ticket shall be 
                 recalculated. Tickets may be reissued to a higher fare, eg. from A 
                 –ONE3 type to A -ONE4 type fare and the increase in fare will be 
                 collected. When flight segments are added above the free allowance, 
                 those charges will be collected. When the rerouting results in a 
                 reduction to the number of continents or extra flight segments previously
                 charged, no refund will apply.
             -------------
             Local service fees may apply
(That caveat is the change is not to the first [international] segment. Some GDS's are unable to revalidate without re-issue with such a change.)

Last edited by serfty; Aug 12, 2008 at 12:19 am
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