Originally Posted by tfung
... Now, with e-tickets, I've been told that the ticket has to be reissued since AA would not be able to capture the e-ticket number (because it is on CX stock), unless I reissue the ticket. ... Is this really the case? Or is the agent giving me a runaround?
Ensure the class is available in the flight you want then
call AA directly, give them your AA record locater (there will be one) and request the flight change. It should be very simple ...
... or it was easy the times I needed to do this with a CX issued paper ticket.