Originally Posted by
seminole_kev
I did a search for discussions on it, but didn't find much, so I thought I'd post it up here. (Forgive me if this has been beat to death as I do not post here often).
Do you think the Breezeway is worthwhile? Perhaps it is just the type of flights I'm on (Mostly Domestic and Caribbean Delta Flights) but it just seems to be a bigger pain than it is worth.
Normally they seem to only have one Gate Agent running one scanner (and naturally the one that is closer to the regular line) so it creates a log jam and you'll have Medallion members mixed in both. Perhaps if they always had two agents to scan available (one for each lane) or if only one, it serves the Breezeway people first while holding off the regular line. I don't know.
How it is now seems far from optimal. A lot of the fellow fliers seem to not like it as well, but apparently is a requirement of being part of SkyTeam(?). I'd rather they just get rid of it if they're not going to make major changes to it.
Thoughts?
I've posted my thoughts on this several times in various threads, all of which may now be merged into this "Definitive Thread", but I'll post an update on my experience.
I'm generally at the CRC until I notice that boarding has started, so I usually arrive sometime around zone 4. When this happens the Breezeway works great for me as I'm able to walk around the non-elites waiting in the normal line, pause at the front of the Breezeway line for a couple of pax until the GA sees me and takes my BP and lets me board. This is my experience in the vast majority of my boardings, including one yesterday using Northwest's similar system.
Occasionally I actually arrive at the gate area during Zones 1 to 3 and then I'm careful to wait behind other elite pax who are lined up to board. And then there are the times when I hang out in the CRC almost a little too long and arrive at the gate area when there is no line left over. Then I hand my BP to the GA and usually have to wait in a long line in the jetway anyway.
In summary, I think the system works great and I'm seeing more and more consistency in its use. Every once in a while it doesn't work quite as well, but normally I really like it.