Originally Posted by
grahampros
The service recieved by the OP is not reflective off the service I've had in AA F in recent months. It's been very good for the most part and no complaints.
I second that. Every once in awhile you are going to get less than desirable service. If it bugs someone enough, email/write AA with full details. If not, consider it a fluke and think of all the good times you have had due to excellent AA service (and I have a number of good times in both F and Y due to the zeal of AA employees' attitude to make the experience enjoyable.)