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Old Aug 10, 2008 | 1:36 pm
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jwlowry
 
Join Date: Apr 2007
Location: Michigan's West Coast and wherever my clients need me
Programs: Delta Diamond (2+M MQMs), Hertz PC, Marriott Titanium
Posts: 615
EUA problem?

Did not receive upgrade on my outbound CLE-EWR flight for today (10 AUG 2008; flight 624; Plat on H fare) and my name did not appear on the upgrade list after I checked in (at about 22 hour mark). So, I called the Elite Desk and was told that I was indeed on the list. I begged to differ, since I was looking at the PDA site. I was transferred to a supervisor who confirmed that I should have been on the list and took care of it for me. Instantaneously, my name appeared on the list. ^

Now, I just took a look at my return flight on the PDA site (12 AUG 2008; flight 825 EWR-CLE). Here is what appears as I am writing this:

First Class Upgrade Information
Continental Flight 825
New York/Newark, NJ (EWR - Liberty) to
Cleveland, OH (CLE)
Tue., Aug 12, 2008 at 5:50 PM
Boeing 737-500

Capacity: 8
Booked: 1
Checked In: 0

This information will change frequently.
This page was last refreshed Sun., Aug 10, 2008 3:31 PM New York/Newark, NJ (EWR - Liberty) local time

Upgrade Standby List*:
No customers currently standing by

* This list only includes upgrade-eligible customers that have checked in for this flight


Please note that no one has yet been upgraded.

This looks to me like there are seven seats available, yet no one has been upgraded. I called the Elite desk a few moments ago and was told that all eight F seats on the 737-500s are now being held for sale, by CO policy, until the day of, so no one is getting upgraded until check-in at the earliest.

Does this sound right?

Cheers and God bless!!
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