Originally Posted by
nermaljcat
To be honest I can only remember one freeze that required a plane-wide reboot in my personal experience. There have been glitches, but only one reboot.
Just commenting on the increase of reports in this forum about it being offline. Hardware issues is one of the more likely causes.
Think it's a mix of hardware and software, really. As you already know, Panasonic Avionics provides the hardware, which is actually pretty robust, although not perfect. CoKinetic provides the base layer embedded software. Then IMS does the streaming A/V, I believe. And Wunderman commissioned a custom GUI that rides atop the CoKinetic software. That's a lot of independent software layers trying to talk with each other, for 100+ seats, in real time, not even taking into account any of the possible hardware issues beyond that.