FlyerTalk Forums - View Single Post - System Errors when trying to OLCI
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Old Aug 7, 2008 | 2:16 pm
  #19  
SWAVictor
Company Representative - Southwest Airlines
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Join Date: Nov 2007
Location: Dallas, TX
Programs: Rapid Rewards, IHG/Kimpton, Bonvoy, AA/oneworld, British Airways
Posts: 810
Wow - I go away for a couple hours and miss all the fun!

Heres the deal folks. After geting mrittys information we talked with our IT folks and found out that we had some issues with a couple of our many servers early this morning.

Basically, the response you got depended on which server you hit. That explains why you got error, error, error, checkin (actually based on your original post you got error 20X before you got checkin). . you finally hit a working server. I think you got "locked on" to one of the problem servers. Maybe at some point you closed your browser and started all over . . and finally got a working server?

Then I heard from curbcrusher that he was having trouble doing a reprint of a boarding pass that he had already successfully checked in for. Back to IT to discover we were having issues on the problem servers again this afternoon.

The problem servers have been restarted, all seems to be running well now, and they are being monitored to ensure the issues don't start up again.

So - with all of that, I have to say I'm sorry you got an A52, but am glad that you still made it into A.

Thank you for bringing this to our attention.
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