FlyerTalk Forums - View Single Post - AA, RTW, e-Ticket and Open Segments: lets settle this!
Old Jul 30, 2008 | 12:52 pm
  #30  
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Originally Posted by nologic
Tow weeks ago, I showed up at CX in Jakarta 3 hours early for my flight to Hong Kong. I was on an AONE4, and wanted to change my flight booking on the same flight from CX776 to the AA codeshare. I had a paper (ugh) ticket. The woman at the CX ticket counter had stickers. She said I could not make this change less than 24 in advance of check in. She called CX Hong Kong, and they verified the same thing. She was willing to resticker, but said she couldn't. She was even willing to re-write the ticket (8 segments remaining) but said she wasn't allowed to rewrite the ticket if I hadn't changed the booking 24 hours prior to my flight. Very frustrating. If I had an e-ticket, I could have called and they would have made the change relatively insantaneously.
Yes, but don't forget that there may have been another factor in CX's reluctance, as well. A flight on CX metal under an AA codeshare flight number results in CX having to pay AA a fee.
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