Based on USAFAN’s second posting I called the Citibank number again. The first time I called the person who answered insisted that I had to have a ten-digit number, printed above the name on Citibank’s flier. She checked out my last name and zip code and stated that I had not been solicited for the card. Finally, she told me to go look for the number and call back if I found it. The second time round, I was also asked for the ten-digit number and the representative also checked out the last name / zip code combination. This time, however, I was more insistent, emboldened by USAFAN’s second posting. After some more research based on name/zip, she said something like ‘they must have misspelled your name’. Finally, she consulted a supervisor and took my application, stating that, if approved, I would indeed receive 10,000 miles and have the fee waived for the first year. So … if you want to go through all that, it may work.