Hi guys,

Spread over multiple topics there is the discussion whether an OneWorld Airline should be able to issue e-tickets when some segments are still open. I have been discussing this with MindPearl in CPT who have been trying to get this done for a DONE5 starting in June 2009.

The first segment is booked and confirmed, all other segments are open. Now I know the rules say a paper ticket is required ONLY if ALL segments are open. I know they are supposed to be able to issue an e-ticket. What I am looking for is the final, definitive and clinching argument to convince AA that the following reply to MindPearl is incorrect:

"You're right, AA had no E-ticket solution in place for OA open segments.
This ticket therefore needs to be issued as paper, something only the airline can do.

Regards, Diego

American Airlines / European Tariff Leads' Desk / Fenward House, Arkle Road, Sandyford Industrial Estate, Sandyford Dublin 18"

Alternatively you can tell me AA is correct so I can give up trying.