This, perhaps, is the most compelling statement in the ENTIRE thread.

For many years YX tried very hard to promote good image in the MKE community and relied heavily on its "hometown airline" status on more than one occasion, as recently as when it tried to "save the cookie."

What would have been appropriate for YX to do in this situation is "whatever it takes" to make an affected customer whole (even if it meant rebooking on AirTran!). They failed miserably.

I agree that YX has lost a lot of trust. Yes, other carriers have those issues, too, but they never in recent memory tried to forge a bond with their community as YX did and as far as YX is concerned, it's a one-way street. Shame on them.