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Old Jul 16, 2008 | 8:28 pm
  #1143  
767-322ETOPS
 
Join Date: Jun 2001
Location: Madison NJ; Watopia
Posts: 3,161
No iPhone have been delivered to Metro NYC ATT stores since Saturday. I waited in line at the Short Hills Apple store tonight, and there was an ATT employee in line - wearing ATT Wireless garb. Even they couldn't get a phone at the ATT store. Not a great partnership between Apple and ATT.

After waiting in line a modest 45 minutes, I learned that I can't get an iPhone from an Apple store because my current ATT phone is under a discount plan through my employer. The sales clerk said there is some screen the Apple drones can't get past if the existing account has a corp or military/govt discount attached. Perhaps this is payback for the lack of iPhone flow.

Incidentally, the Short Hills store ONLY had the 16Gig white model in stock. If you wanted anything else, SoL.

I'm pretty frustrated that this is not an easy process, and that Apple and ATT can't get their acts together. It hasn't been a good customer experience for me.
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