FlyerTalk Forums - View Single Post - Passengers Frustrated After Flight To D.C. Diverted
Old Jul 14, 2008, 5:37 pm
  #55  
mvoight
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Originally Posted by Blumie
It's easy, but completely unfair, for us to sit here and judge the competency of airline and airport management. No question the system's broken. No question every time something like this happens -- and it certainly appears to happen with increasing frequency -- there's no conclusion one can reach other than that there's gotta be a better way. But I don't think any of us is in the position to conclude what that better way is or that the mess we're in is the result of airline or airport mismanagement. Certainly many on this board will disagree and opine that the airlines are run by a collective group of morons and idiots. I don't buy that.
How does this incident demonstrate this being "broken"?
The AA people had gone home, as there were no more flights scheduled.
The diversion wasn't known early enough to keep employees at the airport.
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