Originally Posted by
skymaster
So here is the sample scenerio. I am booked on a 6PM domestic flight. I finish work early, but they can not confirm a seat on the 4PM flight, even with the $25-50 fee. However, I am at the gate at 3:55 PM and there are empty seats. Am I expected to pay the $25 (I am a Plat) to get on that flight? If so, how, since the gate agents at EWR send you to a customer service area, far from the gate, usually with a crowded line, and no way of paying and getting back to the gate before the doors close?
Besides, this is crazy for CO in my opinion. By freeing up a seat on the later flight and taking an empty seat on an earlier flight, CO has the opportunity to sell that seat at the walk up, same day, rate. Who gains by sending out planes with empty seats?
1- actually CO does win, I know a large number of people (myself included) that would book the cheapest flight which alot of times are the late flights, then simply get to the Airport and do SBY for the flights we really wanted to fly on, sure we werent able to chose our favorite seats but for 100s of $$$ in savings it was worth it.
A GA told me last week that she doesnt handle any $$ fees at the Gate, if you werent on the SBY list via a kiosk or agent check-in or CS center , then no way will you be getting onto the flight as a SBY, that is unless youre a non-rev that doesnt have to pay. seems some non-revs have to pay and they too would have had to have paid before they hit the gate as well