Cancelled 1st leg. Drove to 2nd leg. Now what
Mar 1, 2017, 9:56 am
#1
Original Poster
Join Date: Aug 2011
Location: Ontario, Canada
Programs: Club Carlson Concierge, IHG Platinum, Hilton Diamond, Choice Diamond
Posts: 97
Cancelled 1st leg. Drove to 2nd leg. Now what
Had a flight 2/22/17. London, ontario (3pm), to Toronto(6pm), to Calgary, AB. Already checked in both flights and seats chosen. Return was Calgary to London direct on the 27th
On way to London airport, we noticed that this leg was cancelled and they rescheduled us for same flight the next day. This did not work for us, as we needed to be there that day, so we decided to drive to Toronto and catch that leg . Flight was fine, although we now had to switch the return to Toronto since our vehicle was now there. No issues.
Problem i need help with is this. I paid extra for the ticket to fly from London ( 1 hr drive). I now had extra costs to drive to Toronto (3 hours) , and pay extra parking charges and drive back.
Should i be refunded the London to toronto portion? Flight was cancelled due to fog at Toronto which was unable to send the plane to London.
2 passengers, 1 using the 99$ travel Mastercard voucher
Thanks for suggestions
On way to London airport, we noticed that this leg was cancelled and they rescheduled us for same flight the next day. This did not work for us, as we needed to be there that day, so we decided to drive to Toronto and catch that leg . Flight was fine, although we now had to switch the return to Toronto since our vehicle was now there. No issues.
Problem i need help with is this. I paid extra for the ticket to fly from London ( 1 hr drive). I now had extra costs to drive to Toronto (3 hours) , and pay extra parking charges and drive back.
Should i be refunded the London to toronto portion? Flight was cancelled due to fog at Toronto which was unable to send the plane to London.
2 passengers, 1 using the 99$ travel Mastercard voucher
Thanks for suggestions
Mar 1, 2017, 11:27 am
#2
Join Date: Nov 2008
Location: YYC
Programs: Hilton Diamond, Fairmont Plat, IHG Spire, SPG Gold, WS Gold, Hertz PC, National E Elite,
Posts: 2,768
Had a flight 2/22/17. London, ontario (3pm), to Toronto(6pm), to Calgary, AB. Already checked in both flights and seats chosen. Return was Calgary to London direct on the 27th
On way to London airport, we noticed that this leg was cancelled and they rescheduled us for same flight the next day. This did not work for us, as we needed to be there that day, so we decided to drive to Toronto and catch that leg . Flight was fine, although we now had to switch the return to Toronto since our vehicle was now there. No issues.
Problem i need help with is this. I paid extra for the ticket to fly from London ( 1 hr drive). I now had extra costs to drive to Toronto (3 hours) , and pay extra parking charges and drive back.
Should i be refunded the London to toronto portion? Flight was cancelled due to fog at Toronto which was unable to send the plane to London.
2 passengers, 1 using the 99$ travel Mastercard voucher
Thanks for suggestions
On way to London airport, we noticed that this leg was cancelled and they rescheduled us for same flight the next day. This did not work for us, as we needed to be there that day, so we decided to drive to Toronto and catch that leg . Flight was fine, although we now had to switch the return to Toronto since our vehicle was now there. No issues.
Problem i need help with is this. I paid extra for the ticket to fly from London ( 1 hr drive). I now had extra costs to drive to Toronto (3 hours) , and pay extra parking charges and drive back.
Should i be refunded the London to toronto portion? Flight was cancelled due to fog at Toronto which was unable to send the plane to London.
2 passengers, 1 using the 99$ travel Mastercard voucher
Thanks for suggestions
Mar 1, 2017, 6:56 pm
#3
Join Date: Jan 2008
Location: YYZ/YUL
Programs: UA 1K, AC nadda, DL, WS-Nadda
Posts: 1,476
They Usually offer up to $150 WS dollars right out of the box, that's the max a res agent can do on a good will. There are ways to get more, but it can become a war of attrition. If your prepared and patient, you can actually get them to cut you a check for your out of pockets.
Mar 4, 2017, 1:14 pm
#4
FlyerTalk Evangelist
Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,186
Check the trip delay/cancellation terms on you RBC WS credit card. You should be able to claim mileage and parking through that coverage if it's the same as most other cc flight coverage. WS should cover the fare difference.
Mar 4, 2017, 10:16 pm
#5
Join Date: Sep 2014
Programs: Aeroplan, BA Executive Club, Asia Miles
Posts: 218
While I haven't had this happen to me with WS my course of action is:
- Check my CC/Travel insurance - is there something there? (For example I know my insurance covers me for costs in case of weather related delays and subsequent costs...)
- As has been said, write WS with the details and why you think they should owe you. Usually they are covered in their terms and conditions when it comes to weather, but as has been said they want to keep brand loyalty
- Check my CC/Travel insurance - is there something there? (For example I know my insurance covers me for costs in case of weather related delays and subsequent costs...)
- As has been said, write WS with the details and why you think they should owe you. Usually they are covered in their terms and conditions when it comes to weather, but as has been said they want to keep brand loyalty