WIFI on Westjet Flights
Apr 28, 2017, 7:49 am
#61
Join Date: Mar 2010
Location: Calgary
Posts: 1,444
Overall a complete cabin refresh during the 3 week period.
May 2, 2017, 1:26 pm
#63
Join Date: Mar 2010
Location: Calgary
Posts: 1,444
May 2, 2017, 1:44 pm
#64
Join Date: Jan 2011
Posts: 5
Yes, if you download the WestJet iPhone or Android App or have a Windows PC or Macbook, for free you can stream the 500 or so hours of movies, TV programs or live news and sports to your device, view the 3D moving map or read newsfeed articles. You can also pay for Internet access from 30 mins up to the full flight. Here is the link to the detailed info: https://www.westjet.com/en-ca/travel.../entertainment
ok great, so all planes on that route will definately have the internet access?
ill need it for the full flight.
what speeds are we looking at, internet wise?
thanks
May 2, 2017, 1:58 pm
#65
Join Date: Mar 2010
Location: Calgary
Posts: 1,444
Depending on which of the 3 satellites you are connected to during the flight, the aircraft will typically have 10Mbps available, shared between the number of people signing up for Internet connectivity. Normally 10 to 20 people would be active at a given time, less on a night flight.
May 3, 2017, 9:28 am
#66
Join Date: Jan 2011
Posts: 5
Depending on which of the 3 satellites you are connected to during the flight, the aircraft will typically have 10Mbps available, shared between the number of people signing up for Internet connectivity. Normally 10 to 20 people would be active at a given time, less on a night flight.
Is there "better" seats than others for the wifi speed/connection?
May 3, 2017, 12:25 pm
#67
Join Date: Mar 2010
Location: Calgary
Posts: 1,444
No specific seats that have a good or bad signal. There are 6 access points with 12 radios in the 767 with the signal strength adjusted to give as even as possible coverage throughout the whole cabin. Sometimes a single radio band can be over utilised, but it is normally temporary as devices can be switched dynamically to other access points when contention is detected. Video streaming is the hardest on the available bandwidth, but we have been able to sustain 160 concurrent video streams over the cabin wireless network.
Nov 24, 2017, 5:48 pm
#68
Join Date: Oct 2010
Programs: Aeroplan
Posts: 9
Curious how we can check if our flights will have internet access. I have some work to do while in flight that requires server access.
WJ114 on the 27th (Vancouver to Calgary) and WJ1534 on the 27th (Calgary to Houston). Any way to know for sure?
Thanks!
WJ114 on the 27th (Vancouver to Calgary) and WJ1534 on the 27th (Calgary to Houston). Any way to know for sure?
Thanks!
Nov 25, 2017, 10:18 am
#69
Join Date: Mar 2010
Location: Calgary
Posts: 1,444
No way to know for sure if the aircraft will have WestJet Connect, but probability wise it is most likely. At the moment the specific aircraft hasn’t been assigned to either of those flights, but both are scheduled to be 737-700s, of which 83% have WestJet Connect.
Nov 25, 2017, 5:27 pm
#70
Join Date: Oct 2010
Programs: Aeroplan
Posts: 9
Thanks. Good chance that at least one of the two will then!
Nov 26, 2017, 7:27 am
#71
Join Date: Dec 2002
Location: Toronto
Posts: 484
You will get an email reminder 24 hours before your first flight that will indicate whether the aircraft scheduled is equipped with WestJet Connect (look for the section about in-flight entertainment). Unless there is a last minute aircraft swap, this has been pretty reliable in my experience.
Jan 5, 2018, 3:05 pm
#72
A FlyerTalk Posting Legend
Join Date: May 2002
Location: YEG
Programs: HH Silver
Posts: 56,449
Tried unsuccessfully to get WestJet Connect to play movies on WS2206 3rd Jan. YEG-CUN on my laptop. I was able to find the wi-fi and could pull up the portal where you click for movies, TV, etc. but didn't work and get saying I needed to use the WS app. which is only for martphones and tablets, not laptops. Gave up after a while and went to Plan B which is a handy paperback but heard later the couple behind me was also having troubles so maybe not a technical difficulty on my end. A little annoying and hope to avoid a repeat performance on my return next week.
Jan 5, 2018, 3:35 pm
#73
Join Date: Mar 2010
Location: Calgary
Posts: 1,444
Tried unsuccessfully to get WestJet Connect to play movies on WS2206 3rd Jan. YEG-CUN on my laptop. I was able to find the wi-fi and could pull up the portal where you click for movies, TV, etc. but didn't work and get saying I needed to use the WS app. which is only for martphones and tablets, not laptops. Gave up after a while and went to Plan B which is a handy paperback but heard later the couple behind me was also having troubles so maybe not a technical difficulty on my end. A little annoying and hope to avoid a repeat performance on my return next week.
If you are using Edge for your browser, Flash should be built in, but many people have found it problematic (https://answers.microsoft.com/en-us/...a049eed?auth=1), it may be better to use Chrome or Firefox in that case.
You should be able to test if your Flash installation is working by going here https://www.adobe.com/software/flash/about/, it should indicate you have a valid version installed.
Last edited by aerobod; Jan 5, 2018 at 3:57 pm Reason: Add link to Adobe Flash test page.
Jan 5, 2018, 7:52 pm
#75
Join Date: Mar 2010
Location: Calgary
Posts: 1,444