Booking date system problem?
Sep 8, 2014, 5:15 pm
#1
Original Poster
Join Date: Aug 2013
Programs: Platinum, HH Diamond
Posts: 335
Booking date system problem?
Hi and thanks for reading.
I went online to check some bookings and I notice something weird about our April 2015 bookings (yes, I book that far in advance).
When I first hit "Manage Bookings", my flight dates show Wed 8th April and Tue 14th April. Which are incorrect dates, I should be flying Tue 7th and Mon 13th
Screen print of Manage my Bookings screen, after putting in reservation number.
When I reprint the itinerary/try to change the booking, I see the correct dates.
So. Any idea why? Should I be concerned? Im currently in Australia so there is a time zone difference but this wasn't happening previously.
Many thanks,
I went online to check some bookings and I notice something weird about our April 2015 bookings (yes, I book that far in advance).
When I first hit "Manage Bookings", my flight dates show Wed 8th April and Tue 14th April. Which are incorrect dates, I should be flying Tue 7th and Mon 13th
Screen print of Manage my Bookings screen, after putting in reservation number.
When I reprint the itinerary/try to change the booking, I see the correct dates.
So. Any idea why? Should I be concerned? Im currently in Australia so there is a time zone difference but this wasn't happening previously.
Many thanks,
Sep 11, 2014, 7:23 pm
#2
Join Date: Jun 2007
Location: YVR SFO
Programs: UA G
Posts: 4,866
I wouldn't be too concerned. The new VX website does a lot more heavy lifting on the client side and I'm guessing there's a clientside bug that doesn't deal well with clients with very large timezone differences compared to the US.
It's worth reporting via email or Twitter, though.
It's worth reporting via email or Twitter, though.