US Airways website: Post bugs and problems here
Sep 30, 2014, 7:51 pm
#541
Join Date: Apr 2004
Location: PHL
Programs: AA(PPro), UA, AGR, BW(Plat), HH, WoH, MB(S)
Posts: 778
Same issue here. Try to login, click the button, nothing happens. OSX 10.9.5 (Mavericks) and Safari 7.1. No problems using Win7 and IE. Seems like Apple broke something with the update.
Sep 30, 2014, 9:39 pm
#542
Join Date: Jun 2008
Programs: AA, United,Hilton Honors, Hyatt, JetBlue,
Posts: 19
Yesterday I went in or was trying to get into my reservations to check to make sure no changes....seems we don't get those notifications though I have them all checked in the be notified thing. Yep sure enough plane change so crazy seat assignments and one flight half the plane is empty and we weren't even put together with the row empty...anyways had to figure out how to get in to fix that and was finally able to but can't still get into miles to book an award ticket. Sent email and no answer...posted on fb but haven't seen reply....
Oct 1, 2014, 7:24 am
#543
Join Date: Apr 2004
Location: PHL
Programs: AA(PPro), UA, AGR, BW(Plat), HH, WoH, MB(S)
Posts: 778
This morning (10/1), it's working! Who knows why, but who cares. I can log in from the Mac, and that is what matters.
Oct 1, 2014, 8:26 pm
#544
Join Date: Dec 2007
Location: ABE
Programs: AA G, UA, HH G
Posts: 141
Buy miles page error with Firefox/Win8 here: https://membership.usairways.com/en-...E=USBuyLanding
Turned off Firefox add-ons, no change. Receive the following error:
HTTP Status 404 - //PointsPartnerFrames/partners/null
type Status report
message //PointsPartnerFrames/partners/null
description The requested resource is not available.
Apache Tomcat/6.0.36
Works on IE, however it's very, very, very slow to load.
Turned off Firefox add-ons, no change. Receive the following error:
HTTP Status 404 - //PointsPartnerFrames/partners/null
type Status report
message //PointsPartnerFrames/partners/null
description The requested resource is not available.
Apache Tomcat/6.0.36
Works on IE, however it's very, very, very slow to load.
Oct 2, 2014, 9:33 am
#545
Join Date: Sep 2012
Location: Sun Prairie, WI
Programs: AA Executive Platinum, HH Diamond, National Executive
Posts: 1,786
Nov 5, 2014, 11:09 am
#546
Join Date: Sep 2012
Location: Sun Prairie, WI
Programs: AA Executive Platinum, HH Diamond, National Executive
Posts: 1,786
Anyone know when US usually updates their list of available movies on the website? It still has the September and October listings. I want to get a few on my ipad but don't want to duplicate any that US is showing.
Jan 22, 2015, 10:37 am
#547
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,027
Trying to book award flights and when I get to the very end after selecting flights, I'm told that the flights are not available and I need to call.
Is there some trick I'm missing?
Is there some trick I'm missing?
Jan 22, 2015, 2:10 pm
#548
Join Date: Jun 2008
Programs: AA, United,Hilton Honors, Hyatt, JetBlue,
Posts: 19
Right there with you too. I have been trying to book award tickets from PHL to MIA for Oct. Low FC award available. Go to book last night and everything is coming up errors. Today 25000 +25000 =97500. Must be the new math, so I try mixing up coach low and coach high and nothing is correct. Try calling and robot can't help but does send me to web tech who says yes I see that and when I click on it it is 50,000 and I do it right there with her and now it is like 105000. Its crazy. She asks what kind of browser I am using. blah blah blah. no help. But she checks with her supervisor and I am not the only one with a problem. They can help me book it but there is a fee....what its not my fault. Waving the help flag.....blasted them on FB. they replied three hours later with the phone number to web support for help in booking. That was who I just hung up with. I was on hold for 45 minutes after that to book the ticket with reservations. Then disconnect. This is not a good sign.
Jan 29, 2015, 10:33 pm
#549
Join Date: Dec 1999
Location: Charlotte, NC, USA
Posts: 317
Right there with you too. I have been trying to book award tickets from PHL to MIA for Oct. Low FC award available. Go to book last night and everything is coming up errors. Today 25000 +25000 =97500. Must be the new math, so I try mixing up coach low and coach high and nothing is correct. Try calling and robot can't help but does send me to web tech who says yes I see that and when I click on it it is 50,000 and I do it right there with her and now it is like 105000. Its crazy. She asks what kind of browser I am using. blah blah blah. no help. But she checks with her supervisor and I am not the only one with a problem. They can help me book it but there is a fee....what its not my fault. Waving the help flag.....blasted them on FB. they replied three hours later with the phone number to web support for help in booking. That was who I just hung up with. I was on hold for 45 minutes after that to book the ticket with reservations. Then disconnect. This is not a good sign.
Feb 23, 2015, 9:13 am
#550
Join Date: Sep 2012
Location: Sun Prairie, WI
Programs: AA Executive Platinum, HH Diamond, National Executive
Posts: 1,786
Anyone else having problems booking on the website right now?
Feb 23, 2015, 9:37 am
#551
Join Date: Sep 2008
Location: Scottsdale, AZ
Programs: AA Exec Plat, Marriott Plat, Priority Club Plat, HHonors Diamond, Avis CC
Posts: 673
Feb 23, 2015, 9:57 am
#552
Join Date: Dec 2005
Location: Scottsdale/NYC/NC & the Sky
Programs: AA Executive Platinum (3 Million Mile Club), Global Entry
Posts: 117
Yep, something is going on, keep getting this message:
An error occurred while processing your request. Please try again or select different flight options. If you continue to receive this message, call 800-327-7810 for assistance.
Apr 8, 2015, 10:45 pm
#553
Join Date: Mar 2010
Programs: AA, UA, Marriott
Posts: 1,110
Has anyone noticed that the seatmap shown on the flight selection page for red eye flights departing after midnight is actually the seatmap from the flight the day before? After selecting the flight and entering passenger information, the seatmap for selecting seats changes and is actually the correct one.
Took me a while to figure this out and caused a couple of very confused calls to reservations since I thought I had booked myself on the wrong day.
Took me a while to figure this out and caused a couple of very confused calls to reservations since I thought I had booked myself on the wrong day.
Jun 12, 2015, 12:17 pm
#554
Join Date: Jan 2011
Location: PIT/LBA
Programs: I miss US Airways
Posts: 791
Is usairways.com basically useless now for booking? I've been getting errors for a couple days now, and can't find another site to do what I need. As much as the US website had bugs to our dismay, I greatly prefer the flight selection interface over AA's.
Jun 12, 2015, 4:17 pm
#555
Join Date: Mar 2014
Location: ICN/GMP
Programs: OZ Diamond, KE Morning Calm, AA Gold
Posts: 147
I've been trying to book flights on usairways.com and for whatever reason the website won't let me choose a single option on the return leg. On the outbound leg that leaves Sept. 30th, I'm given lots of options, but then coming back on Oct 18th, every single flight they list is either Sold Out or Not Available in every class. I've tried aa.com as well and even the OTA's with the exact same problem. Any idea what this is?