My Dividend Miles Shopping Mall miles are gone!
Nov 29, 2006, 7:29 am
#1
Original Poster
Join Date: Nov 2005
Location: RDU
Posts: 818
My Dividend Miles Shopping Mall miles are gone!
Did anyone else's Dividend Miles Shopping Mall (not FTD.com) miles are gone? They've been posted for about a week now, all of a sudden this morning they're gone.
Nov 29, 2006, 7:32 am
#2
Join Date: Sep 2006
Location: DCA
Programs: US Gold, NW Silver, MR Silver, SPG Gold & OpenTable VIP
Posts: 611
Originally Posted by sdlevi27
Did anyone else's Dividend Miles Shopping Mall (not FTD.com) miles are gone? They've been posted for about a week now, all of a sudden this morning they're gone.
Mine are gone too.
Nov 29, 2006, 7:38 am
#3
Join Date: Nov 2003
Location: MKE
Programs: AA Exec Platinum, SPG Platinum / Ambassador / Lifetime Gold, Avis FIRST
Posts: 3,293
...!?!?
So are mine.
Hopefully they'll come back soon (maybe bigger and better).
So are mine.
Hopefully they'll come back soon (maybe bigger and better).
Nov 29, 2006, 7:39 am
#4
Join Date: Sep 2006
Location: DCA
Programs: US Gold, NW Silver, MR Silver, SPG Gold & OpenTable VIP
Posts: 611
Originally Posted by Jumpgate
...!?!?
So are mine.
Hopefully they'll come back soon (maybe bigger and better).
So are mine.
Hopefully they'll come back soon (maybe bigger and better).
I'm on the phone with them now - will let everyone know what the deal is.
Nov 29, 2006, 9:56 pm
#5
Join Date: Aug 1999
Location: Wynnewood, PA USA
Posts: 2,325
I'm missing some too, some that didn't post yet and others that posted and are gone now.
Nov 30, 2006, 4:01 am
#6
Join Date: Aug 2005
Programs: us cp, delta gold, marriott silver, hyatt gold, starwood gold.
Posts: 454
Mine are gone too. They were posted a few days ago and they were correct. But suddenly they are gone.
Nov 30, 2006, 6:07 am
#7
Join Date: Nov 2006
Posts: 27
Ditto with mine - I thought I was losing my mind.
Nov 30, 2006, 7:31 am
#8
Original Poster
Join Date: Nov 2005
Location: RDU
Posts: 818
I spoke to 2 reps yesterday, both said they are aware of the issue and it has to do with some stores not posting correctly. They said they are reposting all the miles over the next few days. We'll see what happens...
Nov 30, 2006, 10:01 am
#9
Join Date: Jul 2005
Location: LHR - PHL - LHR - PHL - MAN - PHL - LHR....
Programs: US CP
Posts: 1,180
Nov 30, 2006, 6:41 pm
#10
Original Poster
Join Date: Nov 2005
Location: RDU
Posts: 818
Just a follow-up, I've been contacted by an extremely helpful individual at Skymall (I'll leave out the names to protect the innocent). S/he explained the situation and assured me it is in the process of being corrected. It should take a few days to complete.
Big ^ to SkyMall. Maybe US can take a lesson in customer service from them.
Big ^ to SkyMall. Maybe US can take a lesson in customer service from them.
Dec 1, 2006, 7:27 am
#11
Join Date: Sep 2006
Location: DCA
Programs: US Gold, NW Silver, MR Silver, SPG Gold & OpenTable VIP
Posts: 611
Just a follow-up, I've been contacted by an extremely helpful individual at Skymall (I'll leave out the names to protect the innocent). S/he explained the situation and assured me it is in the process of being corrected. It should take a few days to complete.
Big ^ to SkyMall. Maybe US can take a lesson in customer service from them.
Big ^ to SkyMall. Maybe US can take a lesson in customer service from them.
Dec 8, 2006, 7:12 am
#13
Join Date: Sep 2006
Location: DCA
Programs: US Gold, NW Silver, MR Silver, SPG Gold & OpenTable VIP
Posts: 611
Mine are back too - and I also received a follow up email from the FT SkyMall rep. It was so refreshing to see that SkyMall took this seriously and actively pursued the issue. ^ ^ ^ ^ ^
Feb 2, 2007, 4:24 am
#14
Join Date: Sep 2004
Programs: USAir
Posts: 429
Did SKyMall as part of USAir ShoppingMallcount for Status
Did SkyMall 5miles/1$ promo count for Status miles.
SkyMall is one of the shops at USAir Shopping Mall - and the USAir shopping Mall was definitely in the promo.
SkyMall is one of the shops at USAir Shopping Mall - and the USAir shopping Mall was definitely in the promo.