Help with pre existing *A USDM **Emergency**
#16
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,762
Given it to me, as long as the TPAC remains intact, what is the big deal to stress out like this, on a route that fortunately has cheap fare available?!
#17
Join Date: Jun 2009
Programs: AA EXP. HH DIAMOND.
Posts: 224
How do the flight loads look? Maybe you can "book" the overnight in LAS, but standby upon arrival?
#18
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
There are going to be tons of these sorts of problems in the coming year. Simply put, US lacks the ability to change a *A award on another carrier and a *A award can't be mixed with OW.
Sometimes this will cause massive problems. But, in circumstances such as this, it is a very real risk to mess up the long-haul, in this case, TPAC, portion of a hard-to-find itinerary, for the very small inconveniences of a cheap feeder flight on one end or the other.
Sometimes this will cause massive problems. But, in circumstances such as this, it is a very real risk to mess up the long-haul, in this case, TPAC, portion of a hard-to-find itinerary, for the very small inconveniences of a cheap feeder flight on one end or the other.
#19
Join Date: Apr 2004
Location: BOS
Programs: Marriott LTG, HHonors Diamond, Nat'l Exec
Posts: 3,581
#20
Join Date: Aug 2013
Programs: AA Plat,AS MVP Gold, Hilton Gold, Accor Plat, Amtrak(all routes, VIA same, AUS 90%)
Posts: 382
Make the AA call
Which is what I did having a *A cancel out due to agent not ticketing prior to 3/30 deadline. Non-status on US as well, so that was big help just getting to speak to someone within 2 minutes.
If this continues to be unsuccessful PM me and I will give you contact of AAngel(not AC)at US who put together PIA-ORD-JFK-HEL-HNG-NRT-HNG-LAX-DFW-PIA in BC at 90K after above cancel.
Best of Luck!
If this continues to be unsuccessful PM me and I will give you contact of AAngel(not AC)at US who put together PIA-ORD-JFK-HEL-HNG-NRT-HNG-LAX-DFW-PIA in BC at 90K after above cancel.
Best of Luck!
#21
Join Date: Sep 2012
Location: YYZ (YUL/LHR)
Programs: AC - E50, CX - G, Accor Plat, SPG Gold
Posts: 903
I know this exact scheduling, it is BR16 to UA 535, minimum connect in LAX being 2h on international-domestic.
BR flights routinely arrive comfortably ahead of schedule. If you are in J, there is an escort through customs and to the UA gate. The fastest way of getting over from Tom Bradley is walking (the shuttle service is a disgrace).
Aeroplan (Air Canada) did the exact same job of canceling and rebooking the reservation through SFO when the BR schedule change took the connection down to 1h55, however I asked them to keep the old schedule in order to stay on the Hello Kitty jet and Aeroplan did that (albeit with a note in the system to say I accepted the risk of misconnect as under legal connection time). Ended up with an hour in UA domestic terminal before take off to LAS.
BR flights routinely arrive comfortably ahead of schedule. If you are in J, there is an escort through customs and to the UA gate. The fastest way of getting over from Tom Bradley is walking (the shuttle service is a disgrace).
Aeroplan (Air Canada) did the exact same job of canceling and rebooking the reservation through SFO when the BR schedule change took the connection down to 1h55, however I asked them to keep the old schedule in order to stay on the Hello Kitty jet and Aeroplan did that (albeit with a note in the system to say I accepted the risk of misconnect as under legal connection time). Ended up with an hour in UA domestic terminal before take off to LAS.
#22
Original Poster
Join Date: May 2011
Location: LAS,LAX,SEA
Programs: AA,UA/CO, SPG50, Hilton Gold
Posts: 430
Thanks for the advice everyone. After countless calls, I decided to call the ex-plat desk, and they worked with someone from the CP desk. The reservation was reinstated with the narrow MCT. (This was the last flight coming out of LAX).
They worked with a UA liaison to book the *A flight that was not supposed to be bookable. Also, the CP desk told me that while they may not be able to "see" availability on *A this doesn't mean they can't call the respective liaison to correct any flight changes. Countless "managers" from the reservation department were far from helpful and some have gone to suggest that I drop the flight to LAS and just "drive" to LAS.
My advice for future *A changes: Ask an AAngel for help!
They worked with a UA liaison to book the *A flight that was not supposed to be bookable. Also, the CP desk told me that while they may not be able to "see" availability on *A this doesn't mean they can't call the respective liaison to correct any flight changes. Countless "managers" from the reservation department were far from helpful and some have gone to suggest that I drop the flight to LAS and just "drive" to LAS.
My advice for future *A changes: Ask an AAngel for help!
#23
Join Date: Dec 2012
Location: Charlotte
Programs: Hilton Diamond, Marriott Platinum Elite, AA Platinum Pro, Hertz Presidents
Posts: 1,214
Edit: You got better result. congrats.