Oct 14, 2013, 4:55 pm
Last edit by: NewbieRunner
Update 08APR2014: Star Alliance Awards must have been booked by March 30, 2014. They are no longer available through US. This thread is mostly useful for historic purposes, and discussing issues such as schedule changes/route changes that affect FTers existing *A awards booked before 3/31/2014.
Discussion on using US miles to book oneworld awards is available here.
If you are looking for discussion on US's new partner awards that use various partners not in oneworld (many of whom are former *A partners), see the devoted thread on using US miles to book NON-oneworld partners here.
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Update 07JAN14: American Airlines award tickets bookable online on usairways.com or through reservation.
Please see the devoted thread on using US miles to book AA here.
Discussion on using US miles to book oneworld awards is available here.
If you are looking for discussion on US's new partner awards that use various partners not in oneworld (many of whom are former *A partners), see the devoted thread on using US miles to book NON-oneworld partners here.
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Update 07JAN14: American Airlines award tickets bookable online on usairways.com or through reservation.
- Award travel must be wholly on American Airlines or a combination of American Airlines and US Airways.
- American Airlines awards cannot be combined with any of our current partner.
- American Airlines award travel chart (PDF)
Please see the devoted thread on using US miles to book AA here.
Star Alliance Award Bookings Using US Airways Miles - FAQ and Help Thread [MERGED]
Jul 21, 2014, 3:47 pm
Join Date: Mar 2009
Location: ZRH/SFO
Programs: A3*G - AZ CFP- HH DIA
Posts: 3,666
US always finds a way to screw up one of my award tickets at the last minute. For some reason they've decided to re-add segments that were cancelled into my ittn and throw the whole thing out of whack. Hopefully they'll just be able to delete and reissue.
Cheers
Howie
Cheers
Howie
Jul 21, 2014, 6:14 pm
Join Date: May 2013
Location: Austin, TX
Programs: AA ExPlat, UA Silver, Marriott Lifetime Gold
Posts: 715
I need some help.
I'm flying TXL-JFK-CLT-AUS on Wednesday with the transatlantic leg on Airberlin but I can't get seat assignments. I'm flying in Business (U class) and I'm a oneworld sapphire. I can see the reservation on AB website using AB's record locator, but there's no option to select seats. Is there any way to get a seat assignment here?
Thanks!
I'm flying TXL-JFK-CLT-AUS on Wednesday with the transatlantic leg on Airberlin but I can't get seat assignments. I'm flying in Business (U class) and I'm a oneworld sapphire. I can see the reservation on AB website using AB's record locator, but there's no option to select seats. Is there any way to get a seat assignment here?
Thanks!
Jul 21, 2014, 6:32 pm
Join Date: Apr 2010
Location: SFO
Programs: OZ *G; HH Diamond;
Posts: 1,644
If this was a ticket purchased with cash with LH, nowhere near the same song and dance involved.
Jul 21, 2014, 6:33 pm
FlyerTalk Evangelist
Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
I'm flying TXL-JFK-CLT-AUS on Wednesday with the transatlantic leg on Airberlin but I can't get seat assignments. I'm flying in Business (U class) and I'm a oneworld sapphire. I can see the reservation on AB website using AB's record locator, but there's no option to select seats. Is there any way to get a seat assignment here?
[KVS Availability Tool 7.4.0/Diamond - Enhanced Seat Map: 23 Jul 2014/AB 7248/TXL-JFK/332/Business]
Code:
A C | D E F G | H K 1 X X 2 X - + + 3 - - - - 4 + + + + 5 - X X - 6 + [+] Available [P] Preferred [G] Galley [-] Unavailable [X] Blocked [|] Aisle
Jul 21, 2014, 6:34 pm
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,406
If the 10 minutes causes you to fall under MCT that would be a good reason.
Only thing you can do is try.
Jul 21, 2014, 6:45 pm
Join Date: May 2013
Location: Austin, TX
Programs: AA ExPlat, UA Silver, Marriott Lifetime Gold
Posts: 715
You would need to call AB:
[KVS Availability Tool 7.4.0/Diamond - Enhanced Seat Map: 23 Jul 2014/AB 7248/TXL-JFK/332/Business]
Code:
A C | D E F G | H K
1 X X
2 X - + +
3 - - - -
4 + + + +
5 - X X -
6 +
[+] Available [P] Preferred [G] Galley
[-] Unavailable [X] Blocked [|] Aisle
[KVS Availability Tool 7.4.0/Diamond - Enhanced Seat Map: 23 Jul 2014/AB 7248/TXL-JFK/332/Business]
Code:
A C | D E F G | H K
1 X X
2 X - + +
3 - - - -
4 + + + +
5 - X X -
6 +
[+] Available [P] Preferred [G] Galley
[-] Unavailable [X] Blocked [|] Aisle
Jul 21, 2014, 9:43 pm
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Programs: Landry's President's Club, Marriott Silver, Awesomeness EXPLT
Posts: 20,420
Jul 21, 2014, 9:45 pm
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Programs: Landry's President's Club, Marriott Silver, Awesomeness EXPLT
Posts: 20,420
Cheers
Howie
Jul 22, 2014, 8:19 pm
Join Date: Jul 2010
Location: DCA
Programs: AA-Gold 0.425MM), AS MVP Gold, National EE, Marriott Titanium (LT-G), UA Silver
Posts: 1,136
Jul 23, 2014, 1:51 pm
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Programs: Landry's President's Club, Marriott Silver, Awesomeness EXPLT
Posts: 20,420
Had a very confused agent who seems to have fixed it. Still have the PNR's for my cancelled flights listed on the us reservations page. Only with US this seems to happen third time I've had issues close to my trip.
Cheers
Howie
Cheers
Howie
Jul 23, 2014, 6:37 pm
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
Just curious about something. Some months ago, I booked TG F tickets for the whole family, and the toddler wound up in J on a single segment (all tickets used F mileage). Is it worth trying to get his segment upgraded to F at this point, as space has become available, or should I just leave the tickets alone and see what happens at the airport?
Jul 23, 2014, 6:49 pm
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,406
Just curious about something. Some months ago, I booked TG F tickets for the whole family, and the toddler wound up in J on a single segment (all tickets used F mileage). Is it worth trying to get his segment upgraded to F at this point, as space has become available, or should I just leave the tickets alone and see what happens at the airport?
in the event they are allowed to fly, an adult will need to sit in J and the toddler in F.
upgrading the ticket now, if it is even possible, would solve that.
Jul 23, 2014, 9:06 pm
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
the toddler will not be permitted to fly by themselves, TG may pick this up when they do their pre-flight systems check. They might cancel the ticket at that stage. A fellow FTer was prevented from flying TG just two days before departure once TG found out children were in a cabin they shouldn't have been.
in the event they are allowed to fly, an adult will need to sit in J and the toddler in F.
upgrading the ticket now, if it is even possible, would solve that.
in the event they are allowed to fly, an adult will need to sit in J and the toddler in F.
upgrading the ticket now, if it is even possible, would solve that.
I'm wondering if I can even manage to modify the ticket at this point, though. And if yes, then how - call TG first to change, then US to revalidate? Since US has no access to TG inventory anymore.
Jul 24, 2014, 1:37 am
Join Date: Jan 2007
Posts: 4,709
the toddler will not be permitted to fly by themselves, TG may pick this up when they do their pre-flight systems check. They might cancel the ticket at that stage. A fellow FTer was prevented from flying TG just two days before departure once TG found out children were in a cabin they shouldn't have been.
in the event they are allowed to fly, an adult will need to sit in J and the toddler in F.
upgrading the ticket now, if it is even possible, would solve that.
in the event they are allowed to fly, an adult will need to sit in J and the toddler in F.
upgrading the ticket now, if it is even possible, would solve that.
Jul 24, 2014, 2:10 am
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,406
Obviously a switch of cabins between toddler and adult is not a problem and is the intended approach if nothing else changes - I am not (seriously) expecting an upgrade for the toddler.
I'm wondering if I can even manage to modify the ticket at this point, though. And if yes, then how - call TG first to change, then US to revalidate? Since US has no access to TG inventory anymore.
I'm wondering if I can even manage to modify the ticket at this point, though. And if yes, then how - call TG first to change, then US to revalidate? Since US has no access to TG inventory anymore.
In any event - what you don't want is TG going through the passenger list and seeing a toddler by themselves and cancelling the ticket.
Maybe a call to TG to explain what is happening so they can note the booking accordingly? Although that too could be fraught with problems
