exec plat...but cant upgrade early? (Codeshare upgrade issue)
Apr 30, 2015, 3:31 pm
#1
Original Poster
Join Date: Dec 2012
Location: Venice, Florida
Programs: Hilton Diamond
Posts: 2,607
exec plat...but cant upgrade early? (Codeshare upgrade issue)
a travel agency booked a trip for me, and I had to call AA to put my freq flyer # in--they said no, the travel agent had to. called the travel agent, she said she couldnt. called back AA and she put it in, but because it was "booked thru american airlines" even though the flight is "operated by USAir, I cannot be part of the early upgrade procedure 4 days before because they didnt have that info at time of booking. Travel agent said they would have to void entire itinerary and start over--upgrade is not that important but I am surprised at what a cluster it still is.
Apr 30, 2015, 4:00 pm
#2
Join Date: Feb 2013
Location: Atlanta, GA
Programs: AAdvantage Platinum; Hilton Diamond
Posts: 239
They've been pretty clear that code share upgrades are available at check in only, until there is one reservations system in late 2015.
Apr 30, 2015, 5:13 pm
#3
Join Date: Apr 2001
Location: DFW
Programs: AA EP 3MM, UA Silver, Bonvoy LT TIT, Hyatt Explorist, HH Silver, Caesars PLT
Posts: 7,259
Actually, codeshares and not being able to waitlist SWUs for US flights are the only hangups. The merger and alignment of benefits has gone very smoothly. But at least you can still get on the airport upgrade list for your codeshare flight.
Apr 30, 2015, 5:24 pm
#4
Suspended
Join Date: Feb 2011
Location: Tampa, FL
Programs: AA EXP; UA Silver; Marriott Platinum Premier; Hilton Gold; Hyatt Platinum; National Executive Elite
Posts: 156
Don't give up hope for the UG clearing, OP. I have booked codesares twice (eight flights total), 2 were on 50 seaters, so 6 had F cabins. Of those 6, I was upgraded on 4, not too bad considering I couldn't upgrade until check-in.
Apr 30, 2015, 5:35 pm
#5
Join Date: Nov 2013
Location: PHL
Programs: AA - Plat, HHonors - Diamond, IHG - Plat, Marriott - Gold, National - Exec, Amtrak - Select, NEXUS
Posts: 1,075
You can't upgrade a AA/US codeshare until check-in. When you add your AA# (time of booking, a week later, T-24:01) is irrelevant.
Apr 30, 2015, 6:04 pm
#6
Original Poster
Join Date: Dec 2012
Location: Venice, Florida
Programs: Hilton Diamond
Posts: 2,607
so now I know its called a codeshare
May 1, 2015, 8:35 am
#7
Join Date: Nov 2012
Location: PBI/FLL/MIA
Programs: DL DM/2MM, MR Ambassador, National EE
Posts: 1,614
Quote:
Originally Posted by pa3lsvt
The bolded portion is inaccurate, either representing a poorly trained agent or a misunderstood description from that agent.
You can't upgrade a AA/US codeshare until check-in. When you add your AA# (time of booking, a week later, T-24:01) is irrelevant.
OK....I havent traveled since the merger and didnt understand the process.
so now I know its called a codeshare
Originally Posted by pa3lsvt
The bolded portion is inaccurate, either representing a poorly trained agent or a misunderstood description from that agent.
You can't upgrade a AA/US codeshare until check-in. When you add your AA# (time of booking, a week later, T-24:01) is irrelevant.
OK....I havent traveled since the merger and didnt understand the process.
so now I know its called a codeshare
May 1, 2015, 10:57 am
#8
Original Poster
Join Date: Dec 2012
Location: Venice, Florida
Programs: Hilton Diamond
Posts: 2,607
the travel agency did this for me. I would have never thought as top tier in both systems that wouldnt be recognized, but 95% of the time I make my own arrangements anyway
May 3, 2015, 6:20 pm
#9
Join Date: Dec 2012
Location: Phoenix, AZ
Programs: Starwood Gold, Hilton Gold, Mariott Gold, AMEX Plat, US CP
Posts: 273
If you actually an EXP you have received several emails over the last few months all stated that auto upgrades will not process on code shares. People like to blame the airline for their own stupidity.