Success in using SWU on US codeshare?
Apr 5, 2015, 9:36 am
#1
Original Poster
Join Date: Aug 2008
Location: South Park, Metropolis
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Posts: 4,608
Success in using SWU on US codeshare?
Now that we are in out first week of merged programs, has anyone had any reports in using SWU on US codeshare flights? I'm AA EXP an booked a 001 ticket on US metal, US operated flight. CLT-LHR and would like to use SWU to upgrade. Per agent since it is a codeshare I can't do it. Any thoughts?
Apr 5, 2015, 10:28 am
#2
Join Date: Sep 2014
Programs: AA EP, Hilton Diamond, Hertz Platinum
Posts: 636
Unfortunately, the T&Cs of those upgrades state that they don't apply to codeshares. Maybe you'd have luck trying to get it processed at the airport on the day of departure but chances of getting it in advance are slim to nil.
Apr 5, 2015, 2:45 pm
#3
Join Date: Apr 2001
Location: DFW
Programs: AA EP 3MM, UA Silver, Bonvoy LT TIT, Hyatt Explorist, HH Silver, Caesars PLT
Posts: 7,259
For SWUs: no codeshares, no waitlists on US, and no standing by at the airport on US.
https://www.aa.com/i18n/aboutUs/arriving.jsp#faqs
https://www.aa.com/i18n/aboutUs/arriving.jsp#faqs
Apr 6, 2015, 7:03 am
#4
Join Date: Jul 2007
Location: Myrtle Beach, SC
Programs: AA - Exec Plat, HHonors - Diamond, IHG - Spire, Hertz President Circle
Posts: 187
So basically SWU's are useless on US operated flights? Seriously this can't be true???????
That's mean I would literally have to go out of my way to use since AA doesn't fly to my home airport.
Edit : Not thinking this to be true...since it says per AA website to call US Airways to use SWU on a US operated flight
That's mean I would literally have to go out of my way to use since AA doesn't fly to my home airport.
Edit : Not thinking this to be true...since it says per AA website to call US Airways to use SWU on a US operated flight
Last edited by tt120; Apr 6, 2015 at 7:26 am
Apr 6, 2015, 7:46 am
#5
Original Poster
Join Date: Aug 2008
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So basically SWU's are useless on US operated flights? Seriously this can't be true???????:ma:
That's mean I would literally have to go out of my way to use since AA doesn't fly to my home airport.
Edit : Not thinking this to be true...since it says per AA website to call US Airways to use SWU on a US operated flight
:ma:That's mean I would literally have to go out of my way to use since AA doesn't fly to my home airport.
Edit : Not thinking this to be true...since it says per AA website to call US Airways to use SWU on a US operated flight
Apr 6, 2015, 8:26 am
#6
FlyerTalk Evangelist
Join Date: Dec 2000
Location: PHL, NYC
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Posts: 10,067
Correct. You can use them on US operated flights, but you cannot waitlist in advance. And I don't think the agents at the airports can do it (yet) either so you will just have to keep calling. Would be interesting to hear success/failure stories, as well as how well the former US CP agents (now EXP agents?) have been trained to process these SWU's from pmAA EXP members.
Apr 6, 2015, 8:34 am
#7
Join Date: Apr 2001
Location: DFW
Programs: AA EP 3MM, UA Silver, Bonvoy LT TIT, Hyatt Explorist, HH Silver, Caesars PLT
Posts: 7,259
So basically SWU's are useless on US operated flights? Seriously this can't be true???????
That's mean I would literally have to go out of my way to use since AA doesn't fly to my home airport.
Edit : Not thinking this to be true...since it says per AA website to call US Airways to use SWU on a US operated flight
That's mean I would literally have to go out of my way to use since AA doesn't fly to my home airport.
Edit : Not thinking this to be true...since it says per AA website to call US Airways to use SWU on a US operated flight
Apr 6, 2015, 9:51 am
#8
Original Poster
Join Date: Aug 2008
Location: South Park, Metropolis
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So far HUCA does not work for me, 3 separate agents all said no. Currently on 80 minutes hold for US Reservation to ask them, 800 428 4322. That's a long wait, and there is no weather disruptions, luckily I have my Bluetooth earpiece.
Apr 6, 2015, 1:53 pm
#9
Join Date: Nov 2007
Location: Philadephia, PA
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Apr 6, 2015, 9:03 pm
#10
Join Date: Dec 2003
Location: PHL
Programs: AA EXP, Marriott Lifetime Plat, SPG Plat, AMEX Plat, Hertz PC, Travels too Much Platinum
Posts: 3,290
You should be able to get to the top of the queue by calling the EXP desk and asking them to work with US agents or transfer you to a human being quickly.
Apr 7, 2015, 5:27 am
#11
Join Date: Nov 2013
Location: PHL
Programs: AA - Plat, HHonors - Diamond, IHG - Plat, Marriott - Gold, National - Exec, Amtrak - Select, NEXUS
Posts: 1,075
Correct, you get nothing except UDU in advance with status priority on US/US flights instead of day-of-travel free for all. And SWU can be used on US/US flights, which wasn't the case two weeks ago. So, nothing.
Apr 8, 2015, 6:45 am
#12
Join Date: Apr 2015
Location: Dallas
Programs: AA EXP, United 1K, Hilton Diamond, Marriott Platinum, Avis 1st, National Exec Elite
Posts: 4
I'm very interested in seeing how this pans out. I'm in a similar conundrum as I'm flying SFO-CLT-LHR on American/US codeshare. I have been calling the exp desk since the most recent merger update to request an SWU.
For the domestic portion, they can not waitlist. It's day of departure or at check in (up to 24 hours in advanced) if the Seats are available. For LHR-CLT there's no option as of yet (not even day of departure!). I'll keep calling but would love to hear if anyone else is successful. Seems absurd that this wasn't rolled out at the same time as the US/US swu.
For the domestic portion, they can not waitlist. It's day of departure or at check in (up to 24 hours in advanced) if the Seats are available. For LHR-CLT there's no option as of yet (not even day of departure!). I'll keep calling but would love to hear if anyone else is successful. Seems absurd that this wasn't rolled out at the same time as the US/US swu.
Apr 8, 2015, 8:25 am
#13
Join Date: Mar 2012
Location: PHL
Programs: AA ExP, Marriott Amb, National EAE, Hilton Diamond, SPG Plat (RIP), US CP (RIP)
Posts: 2,379
Now that we are in out first week of merged programs, has anyone had any reports in using SWU on US codeshare flights? I'm AA EXP an booked a 001 ticket on US metal, US operated flight. CLT-LHR and would like to use SWU to upgrade. Per agent since it is a codeshare I can't do it. Any thoughts?
Thoughts? ....
Book on 037 stock to use SWU on US /US flight. Or seen if flight is available as US/US if purchased on 001 ticket stock. It's been pretty clear that codeshares are out of bounds. Yes, that means searching both websites since not all US operated flights are available as US marketed flights from AA tool. But worth it if you want to use the SWU.
Apr 8, 2015, 10:25 am
#14
Join Date: Feb 2008
Location: CLT
Programs: AA-EXP, MR-PP
Posts: 3,440
Now that we are in out first week of merged programs, has anyone had any reports in using SWU on US codeshare flights? I'm AA EXP an booked a 001 ticket on US metal, US operated flight. CLT-LHR and would like to use SWU to upgrade. Per agent since it is a codeshare I can't do it. Any thoughts?
I told my TA that only book US/US or AA/AA, no codeshares.
Apr 8, 2015, 11:50 am
#15
Original Poster
Join Date: Aug 2008
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It doesn't matter what the ticket is. You could have 001 ticket and US/US flight. It seems you chose AA/US flight. It was well publicized that AA/AA and US/US are fine regardless of ticket stock but AA/US and US/AA will be an issue. So all pmUS and pmAA flyers were warned ahead of time.
I told my TA that only book US/US or AA/AA, no codeshares.
I told my TA that only book US/US or AA/AA, no codeshares.