American to merge (merged) frequent flier programs on Saturday, 28 Mar 2015
#1
Original Poster
Join Date: Jan 2011
Location: JFK
Programs: AAdvantage Executive Platinum, Hyatt Diamond, Marriott Gold
Posts: 130
American to merge (merged) frequent flier programs on Saturday, 28 Mar 2015
"The Fort Worth-based carrier will begin notifying customers today that it will combine the loyalty programs by the end of the week."
"As part of the transition, American is advising customers to complete any pending or immediate redemptions in Dividend Miles before Wednesday at 11:59 p.m. CDT."
http://www.star-telegram.com/news/bu...e16129706.html
"As part of the transition, American is advising customers to complete any pending or immediate redemptions in Dividend Miles before Wednesday at 11:59 p.m. CDT."
http://www.star-telegram.com/news/bu...e16129706.html
#2
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
E-mails from AA and US today confirm, in http://www.flyertalk.com/forum/ameri...dates-etc.html:
Last USDM award redemption opportunities close at midnight tomorrow Wednesday, March 25).
Accounts migration USDM to AAdvantage begins Saturday, March 28.
I'll post once more that major AA batch processes typically occur on weekends, and can take a day or two. During that time, accounts often are "zeroed out", usually with an annotation.
● Sometimes a message shows: "Your monthly AAdvantage summary is currently being processed. Please note that, due to lags in processing time, the latest summary may temporarily not appear creating a gap in your mileage information."
-or_
● "I can not see my account" - it says "This feature is temporarily unavailable. We apologize for this inconvenience. Please try again later."
http://www.flyertalk.com/forum/ameri...solidated.html
Last USDM award redemption opportunities close at midnight tomorrow Wednesday, March 25).
Accounts migration USDM to AAdvantage begins Saturday, March 28.
I'll post once more that major AA batch processes typically occur on weekends, and can take a day or two. During that time, accounts often are "zeroed out", usually with an annotation.
● Sometimes a message shows: "Your monthly AAdvantage summary is currently being processed. Please note that, due to lags in processing time, the latest summary may temporarily not appear creating a gap in your mileage information."
-or_
● "I can not see my account" - it says "This feature is temporarily unavailable. We apologize for this inconvenience. Please try again later."
http://www.flyertalk.com/forum/ameri...solidated.html
#3
Join Date: Jul 2007
Location: Myrtle Beach, SC
Programs: AA - Exec Plat, HHonors - Diamond, IHG - Spire, Hertz President Circle
Posts: 187
As of right now, I can't book or view ANY reward travel on usairways.com.
Tried both domestic and international.
Get error message :
We're sorry
We're unable to find flights for the cities and dates you've selected. We may not offer service Route map between the cities you've selected on the specified dates. Please try again using the 'Search by Calendar' option or change the search criteria. If you continue to receive this message, please call 800-428-4322 for assistance.
Reference code: X0VSN555TVS3H555BVDE3OIN (1.2.114000.114000)
Occurred: 3/24/2015 9:55:47 AM
Tried multiple pairings.
Tried both domestic and international.
Get error message :
We're sorry
We're unable to find flights for the cities and dates you've selected. We may not offer service Route map between the cities you've selected on the specified dates. Please try again using the 'Search by Calendar' option or change the search criteria. If you continue to receive this message, please call 800-428-4322 for assistance.
Reference code: X0VSN555TVS3H555BVDE3OIN (1.2.114000.114000)
Occurred: 3/24/2015 9:55:47 AM
Tried multiple pairings.
#4
Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,467
In another thread, someone advised taking screen shots of DM and AA account balances before migration begins. I thought that great advice. I now have shots of my account, my wife's and my kids. Happier now since balances might be 0 for a bit.
#5
Join Date: Jan 2005
Location: SoCal
Programs: AA EP, OZ Diamond, WS Plat, Avis CHM, Hertz PC, Hilton Diamond, Marriott Gold, Hyatt Explorist
Posts: 910
PQM to EQM/EQP?
Does that also mean that my paid J travel in April and May on US codeshare (combo of AA and BA metal) will earn 1.5 EQPs instead of EQMs? I wonder how (or if) they will make that transition for existing USDM members crossing over to AA...
#6
Join Date: Sep 2000
Location: DCA/IAD
Programs: AA EXP; 1W Emerald; HHonors Diamond; Marriott Gold; UA dirt
Posts: 7,816
Oh...FML. Why is it that I always fly on some merger/integration day.
I flew on the infamous UA/CO system integration day - what a nightmare that was.
Hopefully, this doesn't affect operations at all...
I flew on the infamous UA/CO system integration day - what a nightmare that was.
Hopefully, this doesn't affect operations at all...
#7
Join Date: May 2004
Location: OAK
Programs: UA Gold MM / AS MVP Gold
Posts: 2,504
If the two programs are finally merging, shouldn't the two forums on flyertalk be merged?
#8
FlyerTalk Evangelist
Join Date: Jan 2005
Location: BWI
Programs: AA Gold, HH Diamond, National Emerald Executive, TSA Disparager Gold
Posts: 15,180
#9
Join Date: Dec 2014
Location: BOS
Programs: AA EXP
Posts: 7
First time posting (usually just lurk), If I'm doing this wrong I apologize:
I just spoke to a gentlemen at the Chairmans desk and he informed me that the conversion would be done in batches starting tonight at midnight for US CP's and work down the list from there, completing everything officially on Saturday. I was told to expect an e-mail within the next few days informing me everything was completed successfully.
My call was in regards to missing segments from flights last week on mixed US/AA itinerary. If you also encounter this problem (as I have for most of February) he said that they aren't messing with missing segments until after the conversion is complete.
I just spoke to a gentlemen at the Chairmans desk and he informed me that the conversion would be done in batches starting tonight at midnight for US CP's and work down the list from there, completing everything officially on Saturday. I was told to expect an e-mail within the next few days informing me everything was completed successfully.
My call was in regards to missing segments from flights last week on mixed US/AA itinerary. If you also encounter this problem (as I have for most of February) he said that they aren't messing with missing segments until after the conversion is complete.
#10
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
...I just spoke to a gentlemen at the Chairmans desk and he informed me that the conversion would be done in batches starting tonight at midnight for US CP's and work down the list from there, completing everything officially on Saturday. I was told to expect an e-mail within the next few days informing me everything was completed successfully.
And, welcome!
#11
Join Date: Nov 2012
Location: LHR, SAN
Programs: BA GGL, AA PLT, VS-curious
Posts: 1,487
I'm only guessing, but I'd think that the gravy boat has sailed. Our future paid premium tickets will get EQM according to the AAdvantage rules. So yes, 1.5 EQPs but 1.0 EQMs.
#12
Join Date: May 2010
Location: Rockin' the Bakken
Programs: Several
Posts: 978
Oh man, it just struck me that I'm expecting the 15K bonus miles from the Barclays card spend $500/month promo (as well as double miles for certain categories, but that hasn't ended yet). Plus, there's there the current 1.5 miles per spend bonus going on as well. I'm sure there are others in the same boat as me seeing as the bonus miles haven't posted to my account yet.
Hopefully it wont be a headache.
Hopefully it wont be a headache.
#13
Join Date: Jan 2000
Location: Baltimore/Washington, USA
Programs: AA LT Platinum, Hilton LT Diamond, Marriott Titanium
Posts: 3,076
Oh man, it just struck me that I'm expecting the 15K bonus miles from the Barclays card spend $500/month promo (as well as double miles for certain categories, but that hasn't ended yet). Plus, there's there the current 1.5 miles per spend bonus going on as well. I'm sure there are others in the same boat as me seeing as the bonus miles haven't posted to my account yet.
Hopefully it wont be a headache.
Hopefully it wont be a headache.
Once they match the accounts just like most banks would do, if they receive a deposit of miles to the Dividend miles account, it should seamlessly transfer to AAdvantage.
Once there are no such flights as USAirways and they are all operating as AA, that would likely be the time that Dividend Miles as a separate entity will be close to being closed.
#14
Join Date: Sep 2012
Posts: 47
Surprised this was buried in here with not much commentary about it in other threads...
Checked both my wife and my account today and are now listed as Executive Platinums. Not sure about where I would find SWU. But it has started!
Checked both my wife and my account today and are now listed as Executive Platinums. Not sure about where I would find SWU. But it has started!
#15
Join Date: Jan 2014
Location: NYC
Programs: AA EXP, UA 1K, Hilton Diamond, Marriott Platinum
Posts: 223
Huh, interesting! Just checked this morning and my AA account shows Executive Platinum, but not the combined mileage balance from my US account yet. Looks like it has started, indeed!