Questions Regarding UA's Type B DBCFREE Voucher [Merged]
#16
Join Date: Sep 2001
Location: Washington, DC
Programs: UA Plat MM, AA Gold, Hyatt Explorist, Hilton Gold, IHG Plat, Marriott Titanium Elite
Posts: 5,015
#17
Join Date: Dec 2001
Location: San Francisco, CA
Programs: SPG Gold, UA Silver, Marriott Silver, Hertz 5*
Posts: 242
Type B Voucher for R/T - Transferable?
I am virtually certain that this question could be answered with a proper search, but I'm in a location with sloooooooooow connectivity so I ask forgiveness in advance for not finding it on my own.
I have a Type B Voucher for a free R/T (Profile: DBC Free) with the standard restrictions (W,V,Q class, must be booked 14+ days out, etc.) but I don't see any language about it being transferable other than that it can't be bartered or sold.
It's got my name on it. I have to ticket it by June 27. If I can't use it myself, can I give it away? It doesn't say non-transferable, but I know better than to go by what UA doesn't say on such vouchers.
Any advice is appreciated. Thanks!
I have a Type B Voucher for a free R/T (Profile: DBC Free) with the standard restrictions (W,V,Q class, must be booked 14+ days out, etc.) but I don't see any language about it being transferable other than that it can't be bartered or sold.
It's got my name on it. I have to ticket it by June 27. If I can't use it myself, can I give it away? It doesn't say non-transferable, but I know better than to go by what UA doesn't say on such vouchers.
Any advice is appreciated. Thanks!
#18
Join Date: Feb 2005
Location: Boulder, CO
Programs: UA, AA, WN; HH, MR, IHG
Posts: 7,054
The long answer: search.
#19
Join Date: Dec 2001
Location: San Francisco, CA
Programs: SPG Gold, UA Silver, Marriott Silver, Hertz 5*
Posts: 242
cepheid, thanks so much! Last night when I posted I was on a dial-up speed connection and just rendering HTML pages was a chore.
Now that I've got the office connection, it's search I shall. Thanks!
Now that I've got the office connection, it's search I shall. Thanks!
Indeed. A search for "DBCFREE" would yield a plethora of posts on this very topic. The short answer: yes, you can use it to book a trip for someone else, but you will need to do it yourself at the airport or through ticket-by-mail (i.e. phone + mail).
The long answer: search.
The long answer: search.
#20
Join Date: Jul 2008
Posts: 2
Questions Regarding UA's Type B DBCFREE Voucher [Merged]
I have never done this before...
I want to transfer my ticket to someone else, what is the easiest/ most effective way to do this?
Do I need to make this reservation for them? And if so do I have to do it over the phone, or can I do it when I go to the airport to sign over the ticket?
Any information would be much appreciated! Thanks!
I want to transfer my ticket to someone else, what is the easiest/ most effective way to do this?
Do I need to make this reservation for them? And if so do I have to do it over the phone, or can I do it when I go to the airport to sign over the ticket?
Any information would be much appreciated! Thanks!
#21
Join Date: Jul 2005
Location: SJU
Programs: Amex FHR elite travel agent, Ritz Stars, Hyatt Prive, Four Seasons Preferred Partner and others
Posts: 1,521
Two methods are possible:
1. Make reservation on the phone or online and ticket it at the airport with the voucher within 48 hours.
2. Make reservation on the phone and inform them you would like to mail the voucher -- they will provide you with the necessary information to get this done.
The person you are transferring it to can also make the reservation. It is also possible to make the reservation at the airport but that will take additional time. Better to have the record locater # handy and they can ticket it immediately.
1. Make reservation on the phone or online and ticket it at the airport with the voucher within 48 hours.
2. Make reservation on the phone and inform them you would like to mail the voucher -- they will provide you with the necessary information to get this done.
The person you are transferring it to can also make the reservation. It is also possible to make the reservation at the airport but that will take additional time. Better to have the record locater # handy and they can ticket it immediately.
#22
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
I have never done this before...
I want to transfer my ticket to someone else, what is the easiest/ most effective way to do this?
Do I need to make this reservation for them? And if so do I have to do it over the phone, or can I do it when I go to the airport to sign over the ticket?
Any information would be much appreciated! Thanks!
I want to transfer my ticket to someone else, what is the easiest/ most effective way to do this?
Do I need to make this reservation for them? And if so do I have to do it over the phone, or can I do it when I go to the airport to sign over the ticket?
Any information would be much appreciated! Thanks!
go to the airport and ticket it
mail it in (tho keep copies of everything)
also, welcome to flyertalk ^ tho your life as you now know it is over so sit back, relax and enjoy the friendly skies of the united forum and if there is anything we can do for you to make you journey more enjoyable, simply ring your call button.
#24
Join Date: Nov 2002
Location: New York City
Posts: 4,002
How to protect free ticket voucher when I have to mail it in?
I'm in Vancouver (YVR) and can't redeem my free ticket voucher for travel within the lower 48 US states at YVR (I'll be using it for travel starting from SEA). It's quite a hassle to go to Seattle, and I couldn't go for another two weeks anyway. So I think I will have to use the mail option. I have an itinerary that is on hold for 14 days (done with the agent's help after I first did the 24-hour style hold) while I mail it in.
Some percentage of mail goes missing, and who knows how the UA office handles the vouchers. What's the best delivery method I could use to ensure the voucher actually arrives at the UA office and is acknowledged and processed?
Here's the UA page describing the process:
http://faq.ua2go.com/al/12/1/article.asp?aid=1706&bt=4
================================================== ===
As an aside, I was told by a Customer Service agent before I went to YVR that I could do the ticketing there. The agent at YVR told me I could not. When I phoned back Customer Service again, they reassured me I could, but the agent asked someone else and determined that the agent at YVR could not. So that was a wasted trip to the airport.
Some percentage of mail goes missing, and who knows how the UA office handles the vouchers. What's the best delivery method I could use to ensure the voucher actually arrives at the UA office and is acknowledged and processed?
Here's the UA page describing the process:
http://faq.ua2go.com/al/12/1/article.asp?aid=1706&bt=4
================================================== ===
As an aside, I was told by a Customer Service agent before I went to YVR that I could do the ticketing there. The agent at YVR told me I could not. When I phoned back Customer Service again, they reassured me I could, but the agent asked someone else and determined that the agent at YVR could not. So that was a wasted trip to the airport.
#25
Join Date: Jul 2006
Location: HNL
Programs: UA 1K, SPG PLT
Posts: 269
I have no clue what type of mail options exist in Canada but here in the US, I almost always mail it in with some kind of return-receipt/delivery confirmation type of service. If it is a high value voucher (which in your case, I think it is), I usually go via registered mail and keep a copy of the voucher just in case it goes missing as I believe the number on the voucher can be used to either re-issue or redeem should something happen to it.
#26
Join Date: Dec 2006
Location: SEA
Programs: free agent
Posts: 330
have you looked into exchanging the free ticket voucher for a dollar-off voucher? i believe as a resident of Canada it's a fairly straightfoward process. without the lower 48 restriction, you could start with a YVR-SEA flight or a YVR_SFO leg.
want to make sure you're making best use of the voucher...
want to make sure you're making best use of the voucher...
#27
Join Date: Nov 2002
Location: New York City
Posts: 4,002
That's a good point. I was told at the time that I could get a $300 check, but I figured I could get a more valuable ticket out of it, which indeed I have if this works out. I often fly from Seattle anyway. But if I were to do the conversion you mention, what could I expect for a "dollar-off" value?
I'm thinking I might do standard registered mail with acknowledgement, but I will be sure to make a photocopy as suggested.
I'm thinking I might do standard registered mail with acknowledgement, but I will be sure to make a photocopy as suggested.
#28
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 11,377
I don't understand why the YVR agent shouldn't be able to ticket it either, but the TBM offices seem to have a very good track record at issuing the tickets. Sometimes it does take them the full two weeks, but there aren't many reports here of missing vouchers.
That being said, I'd make a copy of the voucher and mail it with some kind of tracking/delivery confirmation service.
I'd also recommend enclosing a printout of your on-hold itinerary, in addition to writing your last name, date of travel, and confirmation number on the voucher itself.
That being said, I'd make a copy of the voucher and mail it with some kind of tracking/delivery confirmation service.
I'd also recommend enclosing a printout of your on-hold itinerary, in addition to writing your last name, date of travel, and confirmation number on the voucher itself.
#29
Used to be 'g_leyser'
Join Date: Jul 2002
Location: Brandon Johnson International Airport (expect delays)
Programs: AA PlatPro, HH Gold, Bonvoy Gold, IHG Plat, Reno Air MEGA Platinum
Posts: 10,037
I use TBM for all itineraries with paper vouchers.
I take a digital picture and/or photocopy of each one before sending it in.
So far, so good! ^
I take a digital picture and/or photocopy of each one before sending it in.
So far, so good! ^
#30
Join Date: Dec 2005
Location: Minneapolis, Hong Kong
Programs: United Airlines 1K MM, Hilton Honors Gold
Posts: 248
I don't understand why the YVR agent shouldn't be able to ticket it either, but the TBM offices seem to have a very good track record at issuing the tickets. Sometimes it does take them the full two weeks, but there aren't many reports here of missing vouchers.
That being said, I'd make a copy of the voucher and mail it with some kind of tracking/delivery confirmation service.
I'd also recommend enclosing a printout of your on-hold itinerary, in addition to writing your last name, date of travel, and confirmation number on the voucher itself.
That being said, I'd make a copy of the voucher and mail it with some kind of tracking/delivery confirmation service.
I'd also recommend enclosing a printout of your on-hold itinerary, in addition to writing your last name, date of travel, and confirmation number on the voucher itself.