Consolidated "My MileagePlus Account is Being Audited" Thread [Merged]
Oct 9, 2008, 1:44 pm
#46
Join Date: Aug 2008
Location: LAX
Programs: UA Gold/1MM, AA EXP, Marriott Plat
Posts: 963
I would call the MP service center...
Have you booked for family or friends? If so... explain that... be prepared to answer some questions related to the audit. Also, advise that you HAVE already booked on VX and are looking to book some future travel on UA, but are waiting for the audit to finish.
Have you booked for family or friends? If so... explain that... be prepared to answer some questions related to the audit. Also, advise that you HAVE already booked on VX and are looking to book some future travel on UA, but are waiting for the audit to finish.
I just called MP and they gave me an address to write to:
United Airlines
Attn: WHQVM
P.O. Box 66100
Chicago, IL 6066
Not sure what WHQVM is...I guess I'll write them a letter and explain the stuff and trips. We'll see how that goes. Thanks
Oct 9, 2008, 1:59 pm
#47
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Do you think other airlines will condone behavior of a passenger like pastorshawn . I suspect pastorshawn is not new on FT. pastorshawn’s first posting is quite similar to another recent thread from another FTer. Whose first post was almost the same as pastorshawn and later admitted s/he created a new handle to disguise his/her regular handle.
Oct 9, 2008, 2:58 pm
#48
Join Date: Jan 2007
Location: Bellingham/Gainesville
Programs: UA-G MM, Priority Club Platinum, Avis First, Hertz 5*, Red Lion
Posts: 2,808
Do you think other airlines will condone behavior of a passenger like pastorshawn . I suspect pastorshawn is not new on FT. pastorshawn’s first posting is quite similar to another recent thread from another FTer. Whose first post was almost the same as pastorshawn and later admitted s/he created a new handle to disguise his/her regular handle.
Oct 9, 2008, 5:29 pm
#49
Moderator: Coupon Connection & S.P.A.M
Join Date: May 2000
Location: Louisville, KY
Programs: Destination Unknown, TSA Disparager Diamond (LTDD)
Posts: 57,955
Oct 9, 2008, 5:37 pm
#50
Join Date: Jun 2005
Location: Seattle & Seoul.... and now, Maastricht....
Programs: UA Mileage Plus, NWA WorldPerks deserter, Alaska Airlines Something-er-Other...
Posts: 1,890
Oct 10, 2008, 9:32 am
#52
Join Date: Feb 2007
Location: CWL
Programs: BA Executive Club Gold, KLM Flying Blue Gold, Emirates Skywards Blue, Priority Club Ambassador Gold
Posts: 142
Oct 10, 2008, 10:39 pm
#53
FlyerTalk Evangelist
Join Date: Aug 2005
Location: Chicago
Posts: 11,513
Even though from UA's side this is pretty stupid and shows they dont really care much about their future business. It's one thing to lose a few SWU and yes it might be right to revoke some benefits. But I dont think any customer will see such a step as taken here as reasonable and IMMEDIATELY shift his business to another airline.
OP said he didn't fly much this year, hence the "need" to sell the SWU's.
Oct 29, 2008, 8:15 am
#54
FlyerTalk Evangelist
Join Date: Jun 2000
Location: Sunny SYDNEY!
Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,333
I'm curious that pastorshawn has not replied to one word of the advice offered above?
Oct 29, 2008, 8:20 am
#55
Join Date: Apr 2005
Location: MBS/FNT/LAN
Programs: UA 1K, HH Gold, Mariott Gold
Posts: 9,630
. (he actually has not logged on to FT since a day after his initial post).But seriously, If I was to guess..... It is a classic post and run, he was looking for a special contact, word, phrase or secret handshake that would get him off the hook.
Unfortunately, the advice given was pretty much "you got your hand caught in the cookie jar" and you should take your lumps.
Oct 29, 2008, 5:11 pm
#56
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
I am almost positive that pastorshawn goes by another handle. S/he is afraid of revealing his/her true identity. S/he can very well be someone we all know.
Jan 19, 2009, 9:41 pm
#57
Join Date: Jan 2009
Posts: 17
Help! My Mileage Plus Account Got Audited
Hey everyone
I need some advice and information for those who have some good input. I am a Premier member with United and I found out in October that my account was placed on an audit for "excessive bonus mile posting." I'm guessing this is due to complaining about delayed flights, baggage, where instead of taking a voucher from customer relations, I usually take bonus miles.
Though I don't know why this is not legit, they've frozen my mileage plus account and its already January. I've written to Customer Relations and called Mileage Plus but could never get a hold of anyone useful. They just say, "oh give it 2 more weeks" and 2 weeks rolls by and nothing...
Any advice on what I should do? or what can be done? This has never happened to me and I'd really like to use my miles sometime soon.
I need some advice and information for those who have some good input. I am a Premier member with United and I found out in October that my account was placed on an audit for "excessive bonus mile posting." I'm guessing this is due to complaining about delayed flights, baggage, where instead of taking a voucher from customer relations, I usually take bonus miles.
Though I don't know why this is not legit, they've frozen my mileage plus account and its already January. I've written to Customer Relations and called Mileage Plus but could never get a hold of anyone useful. They just say, "oh give it 2 more weeks" and 2 weeks rolls by and nothing...
Any advice on what I should do? or what can be done? This has never happened to me and I'd really like to use my miles sometime soon.
Jan 19, 2009, 9:45 pm
#58
Join Date: Apr 2005
Location: MBS/FNT/LAN
Programs: UA 1K, HH Gold, Mariott Gold
Posts: 9,630
Hey everyone
I need some advice and information for those who have some good input. I am a Premier member with United and I found out in October that my account was placed on an audit for "excessive bonus mile posting." I'm guessing this is due to complaining about delayed flights, baggage, where instead of taking a voucher from customer relations, I usually take bonus miles.
Though I don't know why this is not legit, they've frozen my mileage plus account and its already January. I've written to Customer Relations and called Mileage Plus but could never get a hold of anyone useful. They just say, "oh give it 2 more weeks" and 2 weeks rolls by and nothing...
Any advice on what I should do? or what can be done? This has never happened to me and I'd really like to use my miles sometime soon.
I need some advice and information for those who have some good input. I am a Premier member with United and I found out in October that my account was placed on an audit for "excessive bonus mile posting." I'm guessing this is due to complaining about delayed flights, baggage, where instead of taking a voucher from customer relations, I usually take bonus miles.
Though I don't know why this is not legit, they've frozen my mileage plus account and its already January. I've written to Customer Relations and called Mileage Plus but could never get a hold of anyone useful. They just say, "oh give it 2 more weeks" and 2 weeks rolls by and nothing...
Any advice on what I should do? or what can be done? This has never happened to me and I'd really like to use my miles sometime soon.
Try a search, as audits have happened before. But this is the first I have heard about one due to "bonus mile posting". It is usually because people sell miles (or upgrades) on e-bay/craigslist, etc.
http://www.flyertalk.com/forum/unite...nt-audit.html?
Also, just curious, how many times did you complain last year? Or did you turn in a bunch of "skykits"?
Jan 19, 2009, 9:50 pm
#59
Join Date: Jan 2009
Posts: 17
I've complained about 10 times in the past year but I fly often (was premier exec at one pt)
The city where I fly is a small airport so usually there's always a mess of delays, and cancellations (since they always cancel/delay the small regional jets first)
I've looked for audits and found nothing to my nature..
I'm very frustrated..I have so many miles and this is the time of year I'd like to start using them!! I never even redeemed a single mile from my account!
Please help.
The city where I fly is a small airport so usually there's always a mess of delays, and cancellations (since they always cancel/delay the small regional jets first)
I've looked for audits and found nothing to my nature..
I'm very frustrated..I have so many miles and this is the time of year I'd like to start using them!! I never even redeemed a single mile from my account!
Please help.
Jan 19, 2009, 9:52 pm
#60
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 11,377
These audits generally do have to do with actual or suspected sale/trade of certificates or awards of some sort.