Fallout from Dao: Delay due to obstinate PAX
May 24, 2017, 7:21 am
#106
Join Date: Mar 2005
Location: Austin, TX
Programs: CoUniHound 1K 1MM, AA EXP 2MM, DL Plat, Marriott Lifetime Titanium
Posts: 1,625
Concur. And this is exactly why an LEO response is inappropriate.
Agree. This is the best solution. Simply say "Sir, if you do not take your assigned seat, your ticket will be cancelled, and you will not be flying with us today."
If the passenger refuses to leave, simply deboard the plane. If he continues to refuse to follow pilot orders he will be the only one left on the plane and then I have no problem with LEO response. A full evac is not something the airline will do lightly given the multitude of problems that delays create, so I don't expect we'd see this abused to avoid payment of sufficient VDB.
There has to be an appropriate middle ground between Dr. Dao and letting a single irrational passenger hold up an entire plane.
Agree. This is the best solution. Simply say "Sir, if you do not take your assigned seat, your ticket will be cancelled, and you will not be flying with us today."
If the passenger refuses to leave, simply deboard the plane. If he continues to refuse to follow pilot orders he will be the only one left on the plane and then I have no problem with LEO response. A full evac is not something the airline will do lightly given the multitude of problems that delays create, so I don't expect we'd see this abused to avoid payment of sufficient VDB.
There has to be an appropriate middle ground between Dr. Dao and letting a single irrational passenger hold up an entire plane.
May 24, 2017, 8:49 am
#107
Join Date: Apr 2006
Location: LIS/ATL/other
Programs: UA 1K, Avis PC, Hertz PC, Sixt Plat, Marriott Gold, HH Silver
Posts: 1,983
Several of you on this thread suggested banning the pax for life, and I agree with that. But in practice, unless the pax has a very unusual and unique name, how would the airline do this? How would the airlines ever ban a John Smith for life, without causing significant inconvenience to every John Smith? Remember TSA's No-Fly List.
May 24, 2017, 12:36 pm
#108
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
May 24, 2017, 12:41 pm
#109
Join Date: Apr 2006
Location: LIS/ATL/other
Programs: UA 1K, Avis PC, Hertz PC, Sixt Plat, Marriott Gold, HH Silver
Posts: 1,983
May 24, 2017, 12:50 pm
#110
Original Member
Join Date: May 1998
Location: Orange County, CA, USA
Programs: AA (Life Plat), Marriott (Life Titanium) and every other US program
Posts: 6,411
Several of you on this thread suggested banning the pax for life, and I agree with that. But in practice, unless the pax has a very unusual and unique name, how would the airline do this? How would the airlines ever ban a John Smith for life, without causing significant inconvenience to every John Smith? Remember TSA's No-Fly List.
May 24, 2017, 12:51 pm
#111
Original Member
Join Date: May 1998
Location: Orange County, CA, USA
Programs: AA (Life Plat), Marriott (Life Titanium) and every other US program
Posts: 6,411
DOB is checked on the TSA pre data, among others. But I agree with you that it isn't perfect.
May 24, 2017, 12:57 pm
#112
Join Date: Apr 2011
Programs: WN, AA, UA, DL
Posts: 1,313
I said "yes", because as a reasonable person would expect, I didn't think you were implying it to go as far as murder. Your intent was to just to distract from the debate. Enough.
Jun 21, 2017, 2:25 pm
#113
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,594
So...whatever happened to the clown who delayed the Shanghai flight? I hope he didn't miss a Mensa meeting or anything...
Last edited by WineCountryUA; Jun 21, 2017 at 2:31 pm Reason: Using symbols, spaces or other methods to mask vulgarities is not allowed.
