What happens to O ticket after Polaris conversion?
Jul 18, 2016, 12:38 pm
#1
Original Poster
Join Date: Aug 2008
Location: ORD
Programs: UA 1K, Marriott Platinum, Avis President's Circle
Posts: 408
What happens to O ticket after Polaris conversion?
I admit this is entirely speculative, but wanted to ask what will happen in the following scenario.
Background:
1. Party of 4 flying from ORD to FCO next June (me, wife, 2 kids).
2. Inventory showed 2 I and 2 O seats.
3. Booked 3 One-Way PNRs to snag the 4 seats: 1 O from wife's account, 1 O from my account, and 2 Is from my account.
4. United.com throws an error when trying to assign seats for any of the reservations.
5. Phone Agent is unable to assign seats, either, and says the error is one she encounters when a plane/seating change is likely.
This leads me to speculate if this is one of the 777s which will get retrofitted to Polaris before next June.
If that occurs, what happens to my 2 O saver tickets? Will they get downgraded to I savers and I get the miles back?
Background:
1. Party of 4 flying from ORD to FCO next June (me, wife, 2 kids).
2. Inventory showed 2 I and 2 O seats.
3. Booked 3 One-Way PNRs to snag the 4 seats: 1 O from wife's account, 1 O from my account, and 2 Is from my account.
4. United.com throws an error when trying to assign seats for any of the reservations.
5. Phone Agent is unable to assign seats, either, and says the error is one she encounters when a plane/seating change is likely.
This leads me to speculate if this is one of the 777s which will get retrofitted to Polaris before next June.
If that occurs, what happens to my 2 O saver tickets? Will they get downgraded to I savers and I get the miles back?
Jul 18, 2016, 12:54 pm
#3
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,452
Give it a few weeks and you should be able to pick seats. Advance seat assignment usually isn't available for flights booked at the very outer limit of the schedule.
If O becomes I, you'll get the miles refunded and will be reseated in the J cabin. At that time, it will nominally be Polaris service, with the accompanying soft-product enhancements, but don't expect to see the new seats on 777s ex-ORD in 2017.
If O becomes I, you'll get the miles refunded and will be reseated in the J cabin. At that time, it will nominally be Polaris service, with the accompanying soft-product enhancements, but don't expect to see the new seats on 777s ex-ORD in 2017.
Jul 18, 2016, 1:14 pm
#4
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Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,455
Jul 18, 2016, 1:19 pm
#5
Original Poster
Join Date: Aug 2008
Location: ORD
Programs: UA 1K, Marriott Platinum, Avis President's Circle
Posts: 408
Give it a few weeks and you should be able to pick seats. Advance seat assignment usually isn't available for flights booked at the very outer limit of the schedule.
If O becomes I, you'll get the miles refunded and will be reseated in the J cabin. At that time, it will nominally be Polaris service, with the accompanying soft-product enhancements, but don't expect to see the new seats on 777s ex-ORD in 2017.
If O becomes I, you'll get the miles refunded and will be reseated in the J cabin. At that time, it will nominally be Polaris service, with the accompanying soft-product enhancements, but don't expect to see the new seats on 777s ex-ORD in 2017.
I'll give it a few weeks and try to book seats then.
Jul 18, 2016, 4:15 pm
#8
Join Date: Apr 2007
Location: SEA
Programs: UA Plat, AS MVP, HH Gold, MR Gold
Posts: 1,848
IF this does happen, you could also call UA and ask them to open O and I space for your party on a routing that does still have GlobalFirst.
For example, if ORD-FRA kept GlobalFirst, they could find available LH FRA-FCO and then put you in O on ORD-FRA on UA metal, even if it wasn't normally available. I've had them do this for a PNR that was only two O tickets, but if you were persistent, you might be able get them to move your kids in I, too.
For example, if ORD-FRA kept GlobalFirst, they could find available LH FRA-FCO and then put you in O on ORD-FRA on UA metal, even if it wasn't normally available. I've had them do this for a PNR that was only two O tickets, but if you were persistent, you might be able get them to move your kids in I, too.