Running out of BOB
Nov 2, 2014, 4:53 am
#31
Original Member
Join Date: May 1998
Location: Maryland
Programs: UA MM Gold, Marriott LT Titanium
Posts: 23,757
Gee whiz. I guess United is the only airline to ever run out of a BOB item on a flight. Ever. 
I think UA should evaluate and make adjustments to prevent this from happening. I'm just not going to use it as another excuse to bring up a litany of complaints.
I think UA should evaluate and make adjustments to prevent this from happening. I'm just not going to use it as another excuse to bring up a litany of complaints.
Nov 2, 2014, 6:43 am
#33
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
I would much rather see UA devote its efforts to a pre-order service where you have a decent selection, pay in advance and your meal is onboard. Conversely if you change flights for any reason, the meal is gone and you know in advance that you won't be fed and can make other arrangements.
Alternatively, carts at the gate which have 3-4 choices which can be purchased. These can easily be restocked and work well for those on the run.
Alternatively, carts at the gate which have 3-4 choices which can be purchased. These can easily be restocked and work well for those on the run.
Nov 2, 2014, 7:07 am
#34
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Join Date: Apr 2008
Location: LGA/JFK/EWR
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I would much rather see UA devote its efforts to a pre-order service where you have a decent selection, pay in advance and your meal is onboard. Conversely if you change flights for any reason, the meal is gone and you know in advance that you won't be fed and can make other arrangements.
Nov 2, 2014, 7:13 am
#35
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Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
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I would much rather see UA devote its efforts to a pre-order service where you have a decent selection, pay in advance and your meal is onboard. Conversely if you change flights for any reason, the meal is gone and you know in advance that you won't be fed and can make other arrangements.
Alternatively, carts at the gate which have 3-4 choices which can be purchased. These can easily be restocked and work well for those on the run.
Alternatively, carts at the gate which have 3-4 choices which can be purchased. These can easily be restocked and work well for those on the run.
c'mon now. baby steps.
Nov 2, 2014, 7:34 am
#36
Join Date: Jun 2014
Location: SF Bay Area
Posts: 93
I would much rather see UA devote its efforts to a pre-order service where you have a decent selection, pay in advance and your meal is onboard. Conversely if you change flights for any reason, the meal is gone and you know in advance that you won't be fed and can make other arrangements.
Alternatively, carts at the gate which have 3-4 choices which can be purchased. These can easily be restocked and work well for those on the run.
Alternatively, carts at the gate which have 3-4 choices which can be purchased. These can easily be restocked and work well for those on the run.
Nov 2, 2014, 8:54 am
#37
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Join Date: Jul 1999
Location: ORD/MDW
Programs: BA/AA/AS/B6/WN/ UA/HH/MR and more like 'em but most felicitously & importantly MUCCI
Posts: 19,719
I would much rather see UA devote its efforts to a pre-order service where you have a decent selection, pay in advance and your meal is onboard...
Alternatively, carts at the gate which have 3-4 choices which can be purchased. These can easily be restocked and work well for those on the run.
Alternatively, carts at the gate which have 3-4 choices which can be purchased. These can easily be restocked and work well for those on the run.
First idea doesn't work for the many / most people who don't know in advance they want BOB. First choice would be not to miss a normal meal earlier in the day, then eat before flying, then grab sandwich while connecting... only when none of those things work out do you default back to BOB so you don't starve. BOB is poor value and not very healthy or pleasant, so I would always hope until boarding I can eat something else.
Nov 2, 2014, 9:15 am
#38
Join Date: May 2014
Location: DMV
Posts: 2,092
I imagine something like BoB is incredibly hard to plan for in terms of logistics because I can see demand fluctuate from "nothing" to "a lot" on flights. If your demand fluctuates between 1 and 10, you aren't going to stock 10 as a rule, you're going to stock 4 or 5.
Nov 2, 2014, 9:30 am
#40
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Join Date: May 2000
Location: TPA for now. Hopefully LIS for retirement
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Nov 2, 2014, 11:00 am
#42
Join Date: May 2014
Posts: 202
MRE's won't fly
You *might* allow them on the grounds that they are prepared for infantry in the field who will burn more calories in a day than I burn in a week.
Nov 2, 2014, 11:21 am
#43
Join Date: Oct 2014
Location: Based in DFW, live near Tulsa
Programs: AAdvantage
Posts: 4
A long time ago, AA and DL had refrigerated containers in the jetways that contained a bag with a sandwich, chips, and carrots that Y passengers could grab before entering the plane.
Why couldn't UA do this? There would be little waste because the remaining items could then be offered on another departing flight.
Why couldn't UA do this? There would be little waste because the remaining items could then be offered on another departing flight.
Nov 2, 2014, 11:49 am
#44
Join Date: Apr 2003
Programs: UA *G 1MM LT United Club & Global Entry
Posts: 2,756
On the rare occasion I carry on my own food into Y it is usually a Subway footlong, and I feel like quite a glutton compared to the dinkey sized sandwiches UA charges more for.
SunLover
Nov 2, 2014, 12:29 pm
#45
Join Date: Dec 2011
Programs: UA 1K, Marriott Plat, Avis First, Hertz PC
Posts: 575
I can understand running out of fresh meals. Maybe they need to update their scanners to track purchases a bit better. Instead of running out at row 20-25, maybe row 25-30 with an occasional leftover that can be used in lieu of a crew meal?
But there is no excuse for the snack boxes. Easy to keep a few extras around. Some items in them are not any less healthy than the fresh food.
Anyone tried to buy a snack box in domestic first? I've been told "no", or only been offered what was left after the economy service. I've been on a few flights where everything is gone except a single snack item (all boxes, all fresh, most snacks) and was given it for free.
But there is no excuse for the snack boxes. Easy to keep a few extras around. Some items in them are not any less healthy than the fresh food.
Anyone tried to buy a snack box in domestic first? I've been told "no", or only been offered what was left after the economy service. I've been on a few flights where everything is gone except a single snack item (all boxes, all fresh, most snacks) and was given it for free.