What's The Deal on Mileage Posting Delays?
Sep 19, 2014, 8:29 pm
#1
Original Poster
Join Date: Jan 2005
Location: ORD
Programs: UA 1K & MM
Posts: 61
What's The Deal on Mileage Posting Delays?
I know Jeff S. has admitted he'd made a miscalculation on the importance of timely posting of miles post-merger.
Still, it's taking 72 hrs. or more for posting when a 24 hour batch sweep should take care of the issue. Why? I know this isn't a major issue, but it continues to be a minor irritant that should be easily solved.
Any ideas out there?
Still, it's taking 72 hrs. or more for posting when a 24 hour batch sweep should take care of the issue. Why? I know this isn't a major issue, but it continues to be a minor irritant that should be easily solved.
Any ideas out there?
Sep 19, 2014, 8:34 pm
#2
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,136
You are clearly an over-entitled elite.
As annoying as the inaccuracies, delays, and outright posting omissions are, I don't think UA is going to prioritize fixing them.
As annoying as the inaccuracies, delays, and outright posting omissions are, I don't think UA is going to prioritize fixing them.
Sep 19, 2014, 8:43 pm
#3
Original Poster
Join Date: Jan 2005
Location: ORD
Programs: UA 1K & MM
Posts: 61
Sep 19, 2014, 8:46 pm
#4
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,169
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Sep 19, 2014, 8:54 pm
#7
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,136
I'd love to be able to say that.
Something like 75% of mine post within 72 hours. Of the remaining 25%, half require me to file missing mileage requests.
Don't get me started on partner postings. It used to be that LH would post before UA... now, I'm seeing LH take 72 hours, and the PQD for LH take 7-10 days.
Something like 75% of mine post within 72 hours. Of the remaining 25%, half require me to file missing mileage requests.
Don't get me started on partner postings. It used to be that LH would post before UA... now, I'm seeing LH take 72 hours, and the PQD for LH take 7-10 days.
Sep 19, 2014, 8:55 pm
#9
Join Date: Apr 2007
Location: SFO
Programs: UA Silver
Posts: 1,155
If they want to spend $$$, they can make their system post miles as soon as the boarding pass is scanned.
But I'd rather that they spend the money on the grapes and limes, or the food quality in general.
But I'd rather that they spend the money on the grapes and limes, or the food quality in general.
Sep 19, 2014, 8:58 pm
#10
Join Date: Jan 2006
Location: SZX/HKG/BWI
Programs: UA 1K 1.1MM, CX Diam 1.0MM, Bonvoy LT Titanium, Hertz PC, MGM Pearl
Posts: 2,637
Sep 19, 2014, 9:00 pm
#11
Original Poster
Join Date: Jan 2005
Location: ORD
Programs: UA 1K & MM
Posts: 61
For those stating they post within 48 hrs., I'm sincerely pleased for you. That's how it should work.
Any advice how the rest of us schlups spending a lot of $$$$$$$ with UA get that to happen?
Any advice how the rest of us schlups spending a lot of $$$$$$$ with UA get that to happen?
Sep 19, 2014, 9:12 pm
#12
Join Date: Mar 2008
Programs: DL BA Amex
Posts: 916
I'd love to be able to say that.
Something like 75% of mine post within 72 hours. Of the remaining 25%, half require me to file missing mileage requests.
Don't get me started on partner postings. It used to be that LH would post before UA... now, I'm seeing LH take 72 hours, and the PQD for LH take 7-10 days.
Something like 75% of mine post within 72 hours. Of the remaining 25%, half require me to file missing mileage requests.
Don't get me started on partner postings. It used to be that LH would post before UA... now, I'm seeing LH take 72 hours, and the PQD for LH take 7-10 days.
Sep 19, 2014, 10:01 pm
#13
Join Date: Mar 2014
Location: EWR
Posts: 2,112
I'd love to be able to say that.
Something like 75% of mine post within 72 hours. Of the remaining 25%, half require me to file missing mileage requests.
Don't get me started on partner postings. It used to be that LH would post before UA... now, I'm seeing LH take 72 hours, and the PQD for LH take 7-10 days.
Something like 75% of mine post within 72 hours. Of the remaining 25%, half require me to file missing mileage requests.
Don't get me started on partner postings. It used to be that LH would post before UA... now, I'm seeing LH take 72 hours, and the PQD for LH take 7-10 days.
Sep 19, 2014, 10:04 pm
#14
Join Date: Nov 2006
Location: LAX
Programs: UA 1K, AS MVP 75K, Marriott Gold, Hyatt Diamond
Posts: 241
I generally see UA post within 24-48 hours unless IRROPS does a number on my itin. It's gotten to the point where I know when I'll have trouble with mileage posting, a red flag goes up when a GA says, "Well that didn't work so let's try this..."
Partner mileage, that is a different story. I just had a couple of SAS segments that took a week to post. I'm also not totally okay with the mileage that was credited on these segments since it was short 10% of the great circle distance, but that's a different battle.
Partner mileage, that is a different story. I just had a couple of SAS segments that took a week to post. I'm also not totally okay with the mileage that was credited on these segments since it was short 10% of the great circle distance, but that's a different battle.