Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

United flight diverted over seat recline issue

Community
Wiki Posts
Search

United flight diverted over seat recline issue

Thread Tools
 
Search this Thread
 
Old Aug 25, 2014, 4:41 pm
  #16  
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
 
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,136
Originally Posted by JBord
I actually think the reclining seats are a little dangerous because no one ever looks behind them before reclining. I've leaned forward to get something from my laptop bag under the seat and had the seat back slammed into my head. It only startled me, but I let out a scream and curse so the idiot in front of me at least (hopefully) felt bad.
I've had a laptop damaged by the pax's recline. I thought it was safely positioned, but that was before the guy flopped down like a ton of bricks into the seat, temporarily making it "recline" even further and cracking the screen bezel (thankfully not the screen itself).

I wish seat designers could come up with an effective tray table design that isn't exactly the right height to catch a laptop screen between the seat back and tray table when the pax reclines (or jounces the seat).
exerda is offline  
Old Aug 25, 2014, 4:42 pm
  #17  
 
Join Date: Jun 2008
Posts: 4,187
Originally Posted by JBord
I wish UA would compromise...recline all the seats back half way and lock them.
Seats need to be upright, not partially reclined, for safety reasons during evacuation. Moreover, for many of us, to sit in the reclined position means a sore back. However, as was suggested by Bonehead, a reduced field of recline might be good idea.
Indelaware is offline  
Old Aug 25, 2014, 4:44 pm
  #18  
 
Join Date: Jun 2004
Location: ATL
Programs: Delta PlM, 1M
Posts: 6,363
Too bad the lady was not drinking hot coffee, though in that case I would have to vote she goes with him to the slammer.

People need to get over this "it is my space" thing. Clearly the seat is designed to recline. I will recline slowly to avoid an issue with breaking laptops and spilling food/drinks. And if a pax behind my politely asks me to not recline, I will comply.

But if the pax behind me is a jerk about the issue ...
exwannabe is offline  
Old Aug 25, 2014, 4:53 pm
  #19  
 
Join Date: Oct 2013
Location: ORD
Programs: UA Silver, Marriott Platinum/LT Platinum, Hilton Gold
Posts: 5,594
Originally Posted by Indelaware
Seats need to be upright, not partially reclined, for safety reasons during evacuation. Moreover, for many of us, to sit in the reclined position means a sore back. However, as was suggested by Bonehead, a reduced field of recline might be good idea.
Well, they need to be upright in order to allow enough room to get out. Another way to fix this is increase pitch.

I'm with you though, I don't recline. The only exception is on some of the pmCO planes, the seat is uncomfortably straight and rigid so I go back about an inch.

A governor is also a good compromise. I actually am very conscious of moving slowly when I do my 1 inch recline, it's just a matter of common sense and politeness. As soon as I figure out a way to regulate people's awareness of their surroundings, I'm going to suggest that too .
JBord is offline  
Old Aug 25, 2014, 4:56 pm
  #20  
 
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
It sure must take a special sort of narcissism to think that it's okay to use that product.

The marketing materials sound like a weird air travel version of the (insane) self-sovereignty "movement."
mgcsinc is offline  
Old Aug 25, 2014, 4:59 pm
  #21  
TGR
 
Join Date: Jan 2008
Programs: Mileage Plus Gold, HHonors Diamond
Posts: 28
Originally Posted by Often1
Federal criminal law requires passengers to obey the lawful orders of the crew.
Not a leading question, but what's the definition of "lawful order"? The only statute I know is the "interference with crewmembers" one, which is prima facie not quite the same as "not doing everything the crewmember tells you".

Just for avoidance of doubt, I would personally do whatever a FA told me and discuss it with the airline once on the ground if I felt mistreated. And as far as the story is accurate, I think both passengers disgraced themselves (my toddler behaves better on airplanes than these 48-year-olds).
TGR is offline  
Old Aug 25, 2014, 5:01 pm
  #22  
FlyerTalk Evangelist
 
Join Date: Jun 2003
Location: DEN
Programs: UA MM Plat; AA MM Gold; HHonors Diamond
Posts: 15,866
Originally Posted by mgcsinc
It sure must take a special sort of narcissism to think that it's okay to use that product. ...
The same could be said of people who do a full power recline with no regard for the passenger behind them. Therein lies the rub.
Bonehead is offline  
Old Aug 25, 2014, 5:03 pm
  #23  
 
Join Date: Jul 2003
Location: Washington DC
Posts: 1,357
For better or worse, the long-term solution in E is likely to be the seats where the back does not recline at all; instead, the seat slides forward within the "back shell."

While this avoids the "recline in my face" problem, some say those seats are less comfortable on long rides. I don't know, as I have not had the (mis)fortune of experiencing those seats.
AndyPatterson is offline  
Old Aug 25, 2014, 5:04 pm
  #24  
 
Join Date: Oct 2009
Location: MCO
Programs: DL DM/MM, Marriott Plat Premier, HH Diamond, Hyatt Plat, Hertz PC
Posts: 4,081
Originally Posted by Often1
Federal criminal law requires passengers to obey the lawful orders of the crew. UA prohibits the device. The FA was authorized to issue the order and Mr. Middle committed a crime. Whether the FBI pursues an investigation and the U.S. Attorney chooses to prosecute, is a different question.

Ms. Water committed an assault aboard an aircraft. She too committed a crime. Same thing respecting the prosecution.

Hopefully UA will ban both from flying UA and pursue Mr. Middle for damages associated with the cost of diverting the flight. If you do this just once in a while, you can actually modify bad behavior.
Actually I think she committed a battery, not assault, but in any case all I see is more taxpayer $$$$ flushing down the drain if the feds really want to prosecute these two.

If UA doesn't ban them from flying UA again, then both of these pax should only be allowed to fly as UM's in the future because both of them acted like children.
Sez_Who is offline  
Old Aug 25, 2014, 5:05 pm
  #25  
 
Join Date: Jun 2008
Posts: 4,187
Originally Posted by TGR
Not a leading question, but what's the definition of "lawful order"? The only statute I know is the "interference with crewmembers" one, which is prima facie not quite the same as "not doing everything the crewmember tells you".
In some ways, being an airline passenger is like being a soldier. Both must obey lawful orders and both must refuse unlawful orders. If flight crew tells one to smother the child who is crying, the order is not lawful. But if the FA tells one not to use a gadget one must not use it -- unless failing to use it would be unlawful (e.g. failing to wear clothing on a non-clothing optional flight).
Indelaware is offline  
Old Aug 25, 2014, 5:09 pm
  #26  
 
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
Originally Posted by Bonehead
The same could be said of people who do a full power recline with no regard for the passenger behind them. Therein lies the rub.
There's a difference between using a seat feature in a rude way, and buying a product that alters the airline seat in front of you out of an insane delusion that you have a "right" to your knee space.
mgcsinc is offline  
Old Aug 25, 2014, 5:14 pm
  #27  
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,455
Originally Posted by mgcsinc
There's a difference between using a seat feature in a rude way, and buying a product that alters the airline seat in front of you out of an insane delusion that you have a "right" to your knee space.
Not to mention that some pax who do the full recline are just totally and completely clueless. Which is a somewhat lesser degree of culpability than knowing disregard for others' comfort.
Kacee is offline  
Old Aug 25, 2014, 5:14 pm
  #28  
 
Join Date: Oct 2013
Location: ORD
Programs: UA Silver, Marriott Platinum/LT Platinum, Hilton Gold
Posts: 5,594
Originally Posted by mgcsinc
It sure must take a special sort of narcissism to think that it's okay to use that product.

The marketing materials sound like a weird air travel version of the (insane) self-sovereignty "movement."
Nope, just the regular sort of narcissism is required. Same as the guy who slammed his seat into full recline in front of me exactly 2 seconds after the wheels left the runway last week, or the guy next to me on that same flight who checked emails on his phone until he couldn't get a cell signal any longer. We live in a world where a lot of people feel if they don't like the rule than they don't need to follow it.
JBord is offline  
Old Aug 25, 2014, 5:18 pm
  #29  
 
Join Date: Mar 2014
Location: SFO
Programs: UA GS / MM
Posts: 208
Originally Posted by Often1
Hopefully UA will ban both from flying UA and pursue Mr. Middle for damages associated with the cost of diverting the flight. If you do this just once in a while, you can actually modify bad behavior.
That may be too much considering it wasn't their decision to divert the plane. UA should make Mr. Middle earn zero PQM/RDM/PQD on this and next two flights and gently remind him to take his knee defender to DL/AA.
GS8101 is offline  
Old Aug 25, 2014, 5:21 pm
  #30  
 
Join Date: Jun 2004
Location: Washington, DC
Programs: UA Gold 1MM, AA EXP, HH Diamond, MR Gold, Avis PC, Hertz PC
Posts: 1,252
I don't generally use laptop on planes so I don't know the answer to this, but I thought that in E+ the whole recline-seat-into-laptop-thing wasn't an issue since there is enough room. Is that not the case?
coolbeans202 is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.