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What did I pay for here?-Economy Plus Upgrades

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What did I pay for here?-Economy Plus Upgrades

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Old Aug 15, 2014, 6:10 pm
  #1  
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Join Date: May 2014
Posts: 8
What did I pay for here?-Economy Plus Upgrades
I made this reservation last May, and I'm realizing there are a LOT of charges for upgrading to economy plus. What are they for?! There are 2 of us on 3 legs, so why are there 12 charges? At the time it seemed OK, or I didn't notice. TIA

https://flic.kr/p/oK6KkK
Last edited by blissing; Aug 15, 2014 at 6:12 pm Reason: photo not showing up
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Old Aug 15, 2014, 6:13 pm
  #2  
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Join Date: Jul 2008
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Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
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Paying for upgraded UA IT systems
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Old Aug 15, 2014, 6:15 pm
  #3  
 
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,159
Did you change seats at some stage? That can (incorrectly) re-trigger you being charged.

What did United say about the charges when you asked them?
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Old Aug 15, 2014, 6:17 pm
  #4  
 
Join Date: Apr 2003
Programs: B6 Mosaic, Bonvoy LT Titanium (x SPG LT), IHG Spire, UA Silver
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UA thanks you for allowing them to make a profit in the 2nd quarter.
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Old Aug 15, 2014, 6:21 pm
  #5  
 
Join Date: Jun 2010
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Is it round trip, 3 legs each way, 2 persons? If you upgraded all 3 legs each way, that would be 12 upgrades charges.
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Old Aug 15, 2014, 6:59 pm
  #6  
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Man....it's good to be a 1k somedays.
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Old Aug 15, 2014, 6:59 pm
  #7  
Moderator: United Airlines
 
Join Date: Jun 2007
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Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,856
Originally Posted by Tizzette
Is it round trip, 3 legs each way, 2 persons? If you upgraded all 3 legs each way, that would be 12 upgrades charges.
yep -- each segment is charged separately and there is different charges for aisle, window and middle. This is where an annual subscription would have made a lot more sense (and saved money). And status saves a bundle.
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Old Aug 15, 2014, 7:25 pm
  #8  
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Join Date: May 2014
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3 Legs
It's EWR-GLA, then AMS-HOU, then HOU-DEN. OK, I recall the different seats being different prices, but still don't know why there are 12 charges. I didn't know about the club, either!
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Old Aug 15, 2014, 7:30 pm
  #9  
Moderator: United Airlines
 
Join Date: Jun 2007
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Originally Posted by blissing
It's EWR-GLA, then AMS-HOU, then HOU-DEN. OK, I recall the different seats being different prices, but still don't know why there are 12 charges. ...
each segment is charged separately.
3 segments each way is 3 charges then 2 passengers mean 6 charges each way and RT means 12 charges. The separate charges allow for separate refunds if for some reason the service is not delivered.

Note you really should look at the annual subscript (plus companion option).
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Old Aug 15, 2014, 7:42 pm
  #10  
 
Join Date: Jun 2011
Location: NorCal
Programs: MP Ag, former 1K
Posts: 479
Originally Posted by aacharya
Man....it's good to be a 1k somedays.
Wow! Yeah. Even a lowly Gold can get E+ at booking. An even lower Silver at least has good chance of grabbing E+ for free at T-24. Smisek should've definitely thanks OP during the last investor conference call.
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Old Aug 15, 2014, 7:53 pm
  #11  
 
Join Date: Jan 2006
Location: SZX/HKG/BWI
Programs: UA 1K 1.1MM, CX Diam 1.0MM, Bonvoy LT Titanium, Hertz PC, MGM Pearl
Posts: 2,637
Originally Posted by aacharya
Man....it's good to be a 1k somedays.
Is that what my Premier Platinum is for? I didn't know that!
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Old Aug 15, 2014, 9:07 pm
  #12  
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roundtrip
This is roundtrip, we're starting in Denver with a Southwest flight. I just realized that some of those numbers a duplicates, so maybe I only paid once. $639 total.
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Old Aug 15, 2014, 9:14 pm
  #13  
 
Join Date: Aug 2013
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Originally Posted by blissing
This is roundtrip, we're starting in Denver with a Southwest flight. I just realized that some of those numbers a duplicates, so maybe I only paid once. $639 total.
Welcome to FT.
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Old Aug 15, 2014, 9:15 pm
  #14  
Moderator: United Airlines
 
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Originally Posted by blissing
This is roundtrip, we're starting in Denver with a Southwest flight. I just realized that some of those numbers a duplicates, so maybe I only paid once. $639 total.
Checking the credit card monthly statement to see what really happen.
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Old Aug 17, 2014, 5:32 am
  #15  
 
Join Date: Feb 2005
Location: DEN, or so it says...
Programs: UA1K/RCC, Avis CHM, NWA Plat, SPG Plat
Posts: 2,888
Originally Posted by blissing
$639 total.
Yikes!

I didn't realize it costs that much.
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