UA seat preference survey
#16
Join Date: Jul 2010
Location: CMH
Programs: UA 1K, 1MM, HH Diamond, Marriott Gold
Posts: 745
I would suspect that very few people actually pay for E+. Most are upgrades or people just moved there when the aircraft is full and they have to be put everybody somewhere. it is possible UA is trying to change this.
E+ seems a bit of a quandary for UA. They obviously would prefer that everyone pay for the seat or be upgraded with status. But if an aircraft is booked full/oversold, then all the E+ seats have to be filled with somebody no matter what. This would include a lot of people who neither paid nor have status, especially on leisure destinations. The people who check in at the last minute would be the ones put in E+ over people who booked their seat well in advance.
E+ seems a bit of a quandary for UA. They obviously would prefer that everyone pay for the seat or be upgraded with status. But if an aircraft is booked full/oversold, then all the E+ seats have to be filled with somebody no matter what. This would include a lot of people who neither paid nor have status, especially on leisure destinations. The people who check in at the last minute would be the ones put in E+ over people who booked their seat well in advance.