April 2014 - Random p.s. Equipment Swaps to Domestic 757 are Occurring
Apr 14, 2014, 8:26 pm
#1
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April 2014 - Random p.s. Equipment Swaps to Domestic 757 are Occurring
Noticed that the 9AM PS 541 JFK-SFO today and tomorrow is operated by a standard 757-200. Guess one of the PS birds are out. Will UA change to a proper PS bird for free given the unique level of service they're supposed to offer?
Apr 14, 2014, 8:34 pm
#2
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possibly, can't hurt to ask but i've been told by agents before that "equipment swaps are encapsulated in the CoC and we don't have to do anything to accommodate". nothing you can SDC to on the direct or via LAX?
Apr 14, 2014, 9:07 pm
#3
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This has been going on for a week or two. Man I would be pissed if I'd paid $4k for a J seat on ps and they put me on a domestic 752/753!!! Great way to lose a true HVF forever.
I would assume flexibility on rebooking. Among other things, they're going to be short 4 J seats on the non-ps aircraft.
I would assume flexibility on rebooking. Among other things, they're going to be short 4 J seats on the non-ps aircraft.
Apr 14, 2014, 10:33 pm
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Apr 14, 2014, 10:36 pm
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Apr 14, 2014, 11:12 pm
#8
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"I don't see there's been any schedule change here. We've shifted some flights around in some markets so not all of the flights are flown with PS planes, maybe that's where some of the confusion is coming from." God I love United!
Apr 14, 2014, 11:14 pm
#9
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Are you within 24 hours for a SDC?
If I got an answer like that, it would probably set me off on a mission for justice, but I recognize that not everyone is quite so obsessive about these things.
Apr 14, 2014, 11:30 pm
#11
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HAHAHAHAHA. HUCA. And please let UA Insider know.
Apr 15, 2014, 12:13 am
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Called a couple more times and got the BEST agent in Tampa (did I really just use best agent and Tampa in a sentence? Yes I did.) She rebooked me without batting an eye, and thanked me for my business. Mentioned how important it was to help 1Ks out, especially on a route with so much competition. She couldn't have been nicer or more competent. I've had some really good calls out of Tampa recently, which is a good sign, clearly.
Apr 15, 2014, 12:18 am
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Called a couple more times and got the BEST agent in Tampa (did I really just use best agent and Tampa in a sentence? Yes I did.) She rebooked me without batting an eye, and thanked me for my business. Mentioned how important it was to help 1Ks out, especially on a route with so much competition. She couldn't have been nicer or more competent. I've had some really good calls out of Tampa recently, which is a good sign, clearly.
Are you sure that wasn't HNL? The time is right.
Apr 15, 2014, 2:53 pm
#15
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