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United servers really slow lately?

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Old Apr 24, 2013, 11:38 am
  #1  
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United servers really slow lately?

Does anyone else find that United's servers have gotten slower in the last few months? It seems like it takes a good 20-30 seconds just to pull up an itinerary now, assuming it doesn't just throw out an error and ask me to try again...
Ahuch is offline  
Old Apr 24, 2013, 12:06 pm
  #2  
 
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I have definitely noticed that too.
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Old Apr 24, 2013, 12:58 pm
  #3  
 
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I too have noticed the very slow response from the UA servers, especially when pulling up reservations.
limey1K is offline  
Old Apr 24, 2013, 1:16 pm
  #4  
 
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Originally Posted by Ahuch
Does anyone else find that United's servers have gotten slower in the last few months? It seems like it takes a good 20-30 seconds just to pull up an itinerary now, assuming it doesn't just throw out an error and ask me to try again...
One of their server hamsters got sequestered - the remaining one, Fred, is on the verge of a breakdown - slowness ensues...

On a more serious note, yeah, it's taking forever (at least 30-40 seconds) to pull up an itinerary. Definitely longer than previously.
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Old Apr 24, 2013, 1:29 pm
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Yes! I open other tabs and come back to it!
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Old Apr 24, 2013, 1:40 pm
  #6  
 
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and I thought it was just me.. Hope it speeds up soon. I like the Fred comment.. Thanks and Safe Travels
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Old Apr 24, 2013, 1:59 pm
  #7  
 
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Accessing their web site, mobile site and check-ins at kiosks have been abysmally slow in the past month or so. Very noticeable from earlier this year.
DawgmanOH is offline  
Old Apr 24, 2013, 2:54 pm
  #8  
 
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Yes it has been painful all week!
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Old Apr 27, 2013, 11:53 am
  #9  
 
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I go to the United site every day. And it indeed has been slow, but for months not weeks.

My guess is the cause is the old technology used.
Bear4Asian is offline  
Old Apr 27, 2013, 12:09 pm
  #10  
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Originally Posted by Bear4Asian
My guess is the cause is the old technology used.
The current back-end reservation system is the newest UA has ever had, so I wouldn't be so sure about that

More likely to be bad web programming and probably high loads on servers.
star_world is offline  
Old Apr 27, 2013, 12:42 pm
  #11  
 
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I work in IT and i like the way everyone none IT always assumes its the servers playing up....
FN-GM is offline  
Old Apr 27, 2013, 1:02 pm
  #12  
 
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I thought it was my computer! It's reassuring to know others have had the same problem. Retrieving reservation pages on the website has been slow for several months now. FT has also been wonky this week with all those phantom thread pages and slow loading.
jchiguy1 is offline  


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