Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

New UA Upgrade Success/Failure Tracking Site

Community
Wiki Posts
Search

New UA Upgrade Success/Failure Tracking Site

Thread Tools
 
Search this Thread
 
Old Jan 24, 2013, 4:38 pm
  #31  
 
Join Date: Oct 2012
Location: ABE
Programs: DL DM, IHG Spire, Mariott Platinum (UA SI) Avis First, National Executive
Posts: 764
Originally Posted by drewguy
My feeling is most of the questions you have are necessary. Perhaps the question about planes could be optional (or put it last) because a lot of routes have the same or similar planes flying them regularly.

Here's my suggestion of importance:

Must have:
  • city-pair
  • date/time
  • status
  • whether upgrade cleared

Nice to have:
  • fare class (not everybody focuses on this, and it's second tiebreaker)
  • flight number (these change a lot, so less useful)
  • time before flight upgrade cleared (useful to know, but bottom line is whether you cleared)
  • type of upgrade (possibly could put miles/rpu/gpu all in same bucket because they're supposed to be same priority)
  • plane type (for some routes, it's often the same type of plane so not always relevant)

Optional

.
I think plane type is a. essential (i.e. if the same flight number goes some days with a pmUA 752 with 24 F seats and others with a 320 or 73G with 12 F seats, you need to know) and b. needs a subtype or at least the number of F seats because there is variation on planes like 752s and 738s to say a couple. Minimally, number of F seats on the plane would suffice (just to calculate chances correctly if someone wants to do that...)

Great effort, I'd love to participate
IflyfromABE is offline  
Old Jan 24, 2013, 9:29 pm
  #32  
Original Poster
 
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
Updates made. What do people think?

I agree that it helps to have an idea of what the purpose is. To me, it seems like the main purpose is: To get flyers as close as possible to an estimate of the likelihood of an upgrade on a particular segment, given various factors.

I do think we can afford to collect data that is not perfectly aligned with this goal, if it will be useful. My issue with paid upgrades is that I think that the questions to be asked are different (and the list is much shorter), so it seems like maybe a different beast to be dealt with another way. I know less about the Y/B/M-up situation. If there's not space in the right fare class at the time of booking, don't these end up being processed like the other upgrades, with a waitlist (albeit a separate one)? If so, seems like it fits.

I've moved aircraft down and asked for total seats in F, though I'm not convinced that this does the job due to different Y cabin sizes. Maybe I should stick both total seats and aircraft in the top section?

Do people think it will be difficult for people to fill out because certain related fields are separated into the top and bottom sections?

Originally Posted by initforthelonghaul
Contact the openflights.org author and add a feature request (better yet, it's open source, and I am happy to help too). I would much rather have the forms added to that system then use "yet another site".
I took a look at openflights, which is very cool and which I might very well start using myself. The trouble is that I think it's more involved than udustats or the new tool, and people are already wondering about participation levels here. There are also aspects of this that are quite specific to united, which seems like it'd be clunky as part of that project.

Originally Posted by sbm12
Self-reporting will never have a sufficient quantity of data to allow for good analytics to happen.
Some folks have an incredible aversion to self-reported data. There's nothing wrong with it from first principles -- you just have to know its limitations. I think that udustats produced meaningful, analyzable data.
mgcsinc is offline  
Old Jan 24, 2013, 10:10 pm
  #33  
 
Join Date: Apr 2007
Location: SEA
Programs: UA Plat, AS MVP, HH Gold, MR Gold
Posts: 1,848
Originally Posted by mgcsinc
My issue with paid upgrades is that I think that the questions to be asked are different (and the list is much shorter), so it seems like maybe a different beast to be dealt with another way.
There are a whole series of questions that could be asked, especially when the payment is based on the paid fare basis and the lowest available upgradable fare for the customer. This makes the price paid much more idiosyncratic. But I think recording that paid upgrades are offered and taken on a given flight is useful.

Originally Posted by mgcsinc
I know less about the Y/B/M-up situation. If there's not space in the right fare class at the time of booking, don't these end up being processed like the other upgrades, with a waitlist (albeit a separate one)? If so, seems like it fits.
It draws from a separate inventory, PN I think, prior to T-120. At T-120, it all goes on the same list for clearing. YBM-ups, regardless of status, outrank instrument upgrades.
PVDProf is offline  
Old Jan 25, 2013, 5:58 am
  #34  
 
Join Date: May 2009
Location: Kapalua, Maui- just paradise and Sun Valley, Idaho!!
Programs: Mileage Plus 1K .96MM (1MM this year-humm)
Posts: 162
Are you up and running yet? I just but one in on your trial format but can"t see other results. Please let me know the link to post results.
Thanks,'Al
lapeter is offline  
Old Jan 25, 2013, 6:33 am
  #35  
 
Join Date: Aug 2011
Location: SEA
Programs: UA Plat (former 1K)
Posts: 296
Can you add "On board" to the "when did upgrade clear?" list? i.e. you are already sitting in your Y seat, then the GA comes aboard and moves you up.

Can you compact the form a little? Lots of scrolling... e.g. label left of box/listbox instead of above it
poverty.jet.set is offline  
Old Jan 25, 2013, 6:59 am
  #36  
 
Join Date: Apr 2003
Programs: UA 1K, HHonors Gold
Posts: 136
Thanks for doing this! I did not "comply" with UDU stats, but I think I would be able to do this. This is probably not possible (tech luddite here), but if individual users could check their own individual success rates, that would be an incentive to input the data.


F.T.
frequent traveler is offline  
Old Jan 25, 2013, 10:29 am
  #37  
Original Poster
 
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
Originally Posted by lapeter
Are you up and running yet? I just but one in on your trial format but can"t see other results. Please let me know the link to post results.
Thanks,'Al
Results are not up and running yet, just testing out the form at the moment.

Originally Posted by poverty.jet.set
Can you add "On board" to the "when did upgrade clear?" list? i.e. you are already sitting in your Y seat, then the GA comes aboard and moves you up.

Can you compact the form a little? Lots of scrolling... e.g. label left of box/listbox instead of above it
Do on-board upgrades happen on the basis of the normal waitlist priority system?

At the moment, because I'm trying to do this very simply with Google forms (which is flexible in some ways but very inflexible in others), we're stuck with white space. Though I had hoped to leave it solidly in Google forms land for the long term, to make it easier for myself and others to update, I will probably end up re-coding it once the questions are finalized, since it's so ugly.

Originally Posted by frequent traveler
Thanks for doing this! I did not "comply" with UDU stats, but I think I would be able to do this. This is probably not possible (tech luddite here), but if individual users could check their own individual success rates, that would be an incentive to input the data.


F.T.
I agree that letting people check their own stats is a good feature and incentive. There could even be a sort of top 10 list or something.

On a related note, are people going to get concerned about privacy if the raw data is made available. Making all of the data available seems like the best option to me -- that way people can slice and dice it however they want on their own, and suggest new display formats to be incorporated. But it could have privacy issues. Then again, people can always opt out of providing their username or other identifying info.
mgcsinc is offline  
Old Jan 26, 2013, 5:31 pm
  #38  
Original Poster
 
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
I've made some changes to the time ranges to roughly align them with logical groupings of flights (early morning, pre-lunch, mid-day, after-work, evening/night, and late-night) -- do people think these make sense? You all fly a lot more than I have in the past.

Any more feedback about using the seats-in-F vs aircraft-type vs both would be much appreciated.

Finally, a request: If you have some time to kill, can you go in and create 5-10 (or 20, if you're incredibly bored) "dummy" records so that I can start playing with displaying the data? These don't have to be real.

Thanks for all the help!
mgcsinc is offline  
Old Jan 26, 2013, 5:42 pm
  #39  
 
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,852
I normally posted on udustats and never logged in. I liked that I could see plane type, status, time cleared and whom received the u/g. It was a snap to post a minute or less. If you dont have time for that, what do you??
Flying Machine is offline  
Old Jan 26, 2013, 7:40 pm
  #40  
Original Poster
 
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
Originally Posted by Flying Machine
I normally posted on udustats and never logged in. I liked that I could see plane type, status, time cleared and whom received the u/g. It was a snap to post a minute or less. If you dont have time for that, what do you??
I think this was just a general comment in favor, but let me know if it was a specific comment/idea and I'm missing something.
mgcsinc is offline  
Old Jan 26, 2013, 7:55 pm
  #41  
 
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,852
Originally Posted by mgcsinc
I think this was just a general comment in favor, but let me know if it was a specific comment/idea and I'm missing something.
Yes, in favor and posted what I liked about udustats.. Thanks for trying to make something happen here. I will use what ever you end up working with. Just make it simple and fast. Hope to see it soon.. Thanks and Safe Travels.. Just a suggestion, please place the link in your signature or something so we dont have to fish to find it..
Flying Machine is offline  
Old Jan 27, 2013, 6:32 am
  #42  
 
Join Date: Jan 2004
Location: Chicagoland/ORD
Programs: UA Million Miler (Gold), Hilton Diamond, Marriott Gold
Posts: 3,458
Thanks for taking on this project. I used the old one a lot and posted my stats.

I'd like to see when upgrade cleared in the essential section.

For me, posting has to be quick and simple. Any info that doesn't show in my reservation or on my boading pass, like total # seats in F, require extra time I don't have.
linsj is offline  
Old Jan 27, 2013, 7:27 am
  #43  
 
Join Date: Jul 2010
Location: CMH
Programs: UA 1K, 1MM, HH Diamond, Marriott Gold
Posts: 745
I added a few segments this morning. Pretty quick and easy and will continue to use it as travel picks up for me. Please add E-170 as aircraft type and if you are asking for junk data, please have people flag it as such. I used real data but if you toss it all to make sure it's not invalidating your datasets, you toss my real results, too.

Nice job!
RockinRon is offline  
Old Jan 27, 2013, 12:36 pm
  #44  
Original Poster
 
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
Originally Posted by linsj
For me, posting has to be quick and simple. Any info that doesn't show in my reservation or on my boading pass, like total # seats in F, require extra time I don't have.
Total seats in F was added as a proxy for plane version, since people might have trouble describing exactly what plane they were on, but might be able to easily say how many seats were in F (especially if they were watching the waitlist like hawks). Unfortunately, neither appears on boarding passes, but having information about F availability is important for understanding why a particular upgrade attempt succeeded or failed.

Originally Posted by RockinRon
I added a few segments this morning. Pretty quick and easy and will continue to use it as travel picks up for me. Please add E-170 as aircraft type and if you are asking for junk data, please have people flag it as such. I used real data but if you toss it all to make sure it's not invalidating your datasets, you toss my real results, too.

Nice job!
I've been avoiding calling for real data because certain aspects of the input might change and make it tough to view the data alongside new data that comes in once the form is finalized. Assuming that no major changes happen, though, I'll keep your data.
mgcsinc is offline  
Old Jan 27, 2013, 4:22 pm
  #45  
Original Poster
 
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
I've gone ahead and grabbed the domain WillItClear.com for this little project.

Let me know if you don't like it -- domains are less than the price of a latte these days, so I can always use a different one.
mgcsinc is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.