Unable to apply GPU at Airport (BKK)
Oct 21, 2012, 4:43 pm
#1
Original Poster
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Unable to apply GPU at Airport (BKK)
Just checked in for UA882 and tried to apply a GPU. Was told that these had to be applied ahead of time and could not be added at the counter. Is this a new rule, as I've done this plenty of times before. Upon pressing she said it was because it took a long time and lots of phone calls. This was 90 minutes before departure and there wasn't a big line.
Curious to see if this is a new rule, something I was unaware of, or something specific to the BKK operations.
Curious to see if this is a new rule, something I was unaware of, or something specific to the BKK operations.
Oct 21, 2012, 4:47 pm
#3
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On the CO side that was the rule well before the merger. They now do have a procedure for applying GPUs at the airport within 24 hours of flight. Unfortunately, many agents either d
n't want to do so or don't know how to do so
n't want to do so or don't know how to do so
Oct 21, 2012, 4:51 pm
#4
Join Date: Jan 2009
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I thought it still had to be done over the phone less than 24 hrs (with R availability) and they were working on a proces for the airport.