Milestone recognition
Sep 20, 2012, 7:17 am
#1
Original Poster
Join Date: Aug 2008
Location: Central NJ (Usually EWR but sometimes PHL)
Programs: UA-1K w/2MM & lifetime U-Club; Marriott-Lifetime Titanium; IHG-Diamond; National-Exec. Elite
Posts: 2,553
Milestone recognition
This past Monday, I flew FLL-EWR and had something interesting happen at the FLL club. When I gave my lifetime membership card and ID, the agent said she had something for me and gave me a generic "congratulations on reaching this milestone" card. Handwritted inside it was a note thanking me for being a member of the "mileage program" for 15 years.
I've got to give the people of UA credit for going out of their way to recognize a milestone that I wasn't even aware I was hitting. This made me feel like a valued customer.
I've got to give the people of UA credit for going out of their way to recognize a milestone that I wasn't even aware I was hitting. This made me feel like a valued customer.
Sep 20, 2012, 7:32 am
#2
FlyerTalk Evangelist
Join Date: Mar 2002
Location: SPI
Programs: AA Gold, UA LT Plat, Mar LTT
Posts: 18,147
Dave
Sep 20, 2012, 7:35 am
#3
Suspended
Join Date: Jan 2001
Location: ORD / DUB / LHR
Programs: UA 1K MM; BA Silver; Marriott Plat
Posts: 8,243
Sep 20, 2012, 7:45 am
#4
Original Poster
Join Date: Aug 2008
Location: Central NJ (Usually EWR but sometimes PHL)
Programs: UA-1K w/2MM & lifetime U-Club; Marriott-Lifetime Titanium; IHG-Diamond; National-Exec. Elite
Posts: 2,553
Originally Posted by bseller:19350293
Dave
I can't comment on why someone else wouldn't have gotten something similar at their 20 year anniversary unless this was specifically done by the FLL club crew.
Completely agree with the other comment by the way....the club staff in FLL is fantastic!
Sep 20, 2012, 7:51 am
#5
Join Date: Jun 2002
Location: Potomac MD
Programs: UA MP 1K
Posts: 7,182
When I was about to board the flight (PEK-IAD) that marked my million miles about a year and a half ago, I mentioned this to the gate supervisor in PEK (hoping for an upgrade to F from my already upgraded Y-C), she said, "So what?"
Sep 20, 2012, 7:53 am
#6
Join Date: Aug 2008
Location: DEN
Programs: Recovering after 7 years of UA 1K, Still UA Silver (Which means nothing), Marriott Lifetime Plat Pre
Posts: 1,950
Is this a sCO or sUA club? I honestly didn't even know there was a UC in FLL. Ive only flown there on sCO metal and always hung out at Chiles. If I find myself back there I need to check out the UC. I just hit 20 years this year.
Sep 20, 2012, 7:58 am
#7
Join Date: Mar 2007
Programs: United Mileage Plus Premier
Posts: 782
Nice of them to recognize your loyalty. I have been an Elite for 20+ years when I pointed that out to the new united I barely got a "so what" when I complained about things that were not right.
Sep 20, 2012, 7:58 am
#8
Join Date: Jun 2006
Location: SJC/SFO
Programs: UA lifetime gold; Hilton Gold; Marriott/SPG Plat; Hyatt Discoverist
Posts: 2,954
It is the only UC in South Florida