Mar 20, 2017, 5:47 pm
Last edit by: WineCountryUA
"GG BUYUP" references to a policy (not publicly published) that UA will waive change fees, if on your presently booked flight you wish to buy-up / upfare to the next cabin. That is, pay the fare difference from your present economy fare to business / first.
If the agent is unfamiliar with the policy, ask them to reference "GG BUYUP" or ask a supervisor.
Note this is only on UA tickets and only applies to the same flight, flight changes are not permitted by policy (a rare agent might but generally no).
This does not waive change fees for buying-up to a "W" fare to apply a GPU but some agents may still waive the change fee and some may not.
If the agent is unfamiliar with the policy, ask them to reference "GG BUYUP" or ask a supervisor.
Note this is only on UA tickets and only applies to the same flight, flight changes are not permitted by policy (a rare agent might but generally no).
This does not waive change fees for buying-up to a "W" fare to apply a GPU but some agents may still waive the change fee and some may not.
Buy up to higher fare class w/o change fee? {GG BUYUP}
Oct 3, 2016, 1:07 am
#332
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,482
Anyone think a GG Buyup for $700/person is worth it for PHX-LAX-EWR (former on an E175, latter on a p.s. 752)? I bought a bargain-basement PHX-LAX-EWR fare a couple months back, and the pricing seems relatively fare (pun intended) given that the LAX-EWR leg is going for $649 (which seems to be the new baseline for discount P fares on p.s.). However, that suggests that the upfare on PHX-LAX is costing me $300, so I think it's a bad deal. I do hate riding in the back on TCONs, though...
Oct 3, 2016, 5:02 am
#333
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
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Oct 3, 2016, 6:10 am
#334
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,031
Oct 18, 2016, 1:39 pm
#335
Join Date: Mar 2014
Programs: AC SE100k, Marriott Titanium, UA Silver
Posts: 2,651
I just tried to do a buy-up over the telephone. And they said there is a $200 change fee.
I'm booked on a K fare. Looking to buy up to P (there is availability on my flights). No change in flight/routing.
Is this an issue fo hang-up and try calling again until I get an agent that will waive the fee?
I'm booked on a K fare. Looking to buy up to P (there is availability on my flights). No change in flight/routing.
Is this an issue fo hang-up and try calling again until I get an agent that will waive the fee?
Oct 18, 2016, 1:58 pm
#336
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Join Date: Jun 2003
Location: DEN
Programs: UA MM Plat; AA MM Gold; HHonors Diamond
Posts: 15,867
I just tried to do a buy-up over the telephone. And they said there is a $200 change fee.
I'm booked on a K fare. Looking to buy up to P (there is availability on my flights). No change in flight/routing.
Is this an issue fo hang-up and try calling again until I get an agent that will waive the fee?
I'm booked on a K fare. Looking to buy up to P (there is availability on my flights). No change in flight/routing.
Is this an issue fo hang-up and try calling again until I get an agent that will waive the fee?
Oct 18, 2016, 2:39 pm
#337
Join Date: Mar 2014
Programs: AC SE100k, Marriott Titanium, UA Silver
Posts: 2,651
Oct 21, 2016, 2:31 pm
#338
Join Date: Jan 2016
Location: New York
Programs: EK Platinum, AA EXP, BA Gold, Marriott Platinum, Hilton Diamond
Posts: 1,158
So not sure if this is possible, but just want to make sure.
So I'm flying IAH-LGA next friday morning in Y. Something came up and I need to switch to a later flight friday. The change fee and fare diff is coming out to about $350. However, if I wanted to pay to upgrade, the fare difference is $289, plus the 200 change fee.
Now if I wanted to switch to a later flight while also upgrading, would they wave the change fee? Since it is still an upgrade? I'd feel a little better about paying $289 for an upgrade plus change then just $350 to fly a couple of hours later in Y. And I'd rather not risk it waiting to do a same day change.
Also, is it possible to use an ETC to pay change fees?
Thanks!
So I'm flying IAH-LGA next friday morning in Y. Something came up and I need to switch to a later flight friday. The change fee and fare diff is coming out to about $350. However, if I wanted to pay to upgrade, the fare difference is $289, plus the 200 change fee.
Now if I wanted to switch to a later flight while also upgrading, would they wave the change fee? Since it is still an upgrade? I'd feel a little better about paying $289 for an upgrade plus change then just $350 to fly a couple of hours later in Y. And I'd rather not risk it waiting to do a same day change.
Also, is it possible to use an ETC to pay change fees?
Thanks!
Oct 21, 2016, 3:35 pm
#339
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Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
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I talked to one rep at legacy-UA call center in Honolulu a couple of months back who was about to move to mainland and would be working from home.
Oct 21, 2016, 5:12 pm
#340
Join Date: May 2014
Programs: UA 1K, AA Gold, DL Silver
Posts: 410
Called and got another woman who did it immediately.
Oct 21, 2016, 5:41 pm
#341
Join Date: Feb 2011
Location: LAX
Programs: UA:1k; MR: PLT; Hilton: Gold
Posts: 1,324
I got that yesterday when I called. I then asked to speak to her supervisor, who then told me I could either buy a refundable F fare or would have to pay a $200 change fee. I said "I will call back and get someone else, since all the other agents waive change fees when I'm buying up." She then said "well, they're not supposed to" and I said "they all do, thanks!"
Called and got another woman who did it immediately.
Called and got another woman who did it immediately.
Oct 21, 2016, 6:40 pm
#342
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Join Date: Apr 2013
Location: PHX
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One of the key components of a proper HUACA is to politely end the call.
Oct 22, 2016, 2:40 pm
#344
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,248
So not sure if this is possible, but just want to make sure.
So I'm flying IAH-LGA next friday morning in Y. Something came up and I need to switch to a later flight friday. The change fee and fare diff is coming out to about $350. However, if I wanted to pay to upgrade, the fare difference is $289, plus the 200 change fee.
Now if I wanted to switch to a later flight while also upgrading, would they wave the change fee? Since it is still an upgrade? I'd feel a little better about paying $289 for an upgrade plus change then just $350 to fly a couple of hours later in Y. And I'd rather not risk it waiting to do a same day change.
Also, is it possible to use an ETC to pay change fees?
Thanks!
So I'm flying IAH-LGA next friday morning in Y. Something came up and I need to switch to a later flight friday. The change fee and fare diff is coming out to about $350. However, if I wanted to pay to upgrade, the fare difference is $289, plus the 200 change fee.
Now if I wanted to switch to a later flight while also upgrading, would they wave the change fee? Since it is still an upgrade? I'd feel a little better about paying $289 for an upgrade plus change then just $350 to fly a couple of hours later in Y. And I'd rather not risk it waiting to do a same day change.
Also, is it possible to use an ETC to pay change fees?
Thanks!
You cannot use ETCs for this
Last edited by WineCountryUA; Oct 22, 2016 at 6:05 pm Reason: merging consecutive posts by same member -- please use multi-quote
Oct 22, 2016, 6:05 pm
#345
Join Date: Oct 2004
Location: Anywhere but home
Programs: UA 1K/MM, DL GM/MM, HH Dia, PC Plat, MR Gold, ALL Sil,
Posts: 4,556
Is there any chance United would upfare United-operated, CA-codeshared flights ticked by CA? I'm guessing the answer is no but would be happy to be wrong.