Phantom Metal Change - Process Bug
#1
Original Poster
Join Date: Apr 2012
Programs: UA DL AA WN VX AS
Posts: 33
Phantom Metal Change - Process Bug
This has now happened to me twice.
30 mins before 24 hr check in window, seat map changes from plane with row 12 to plane without row 12.
My E+ aisle is moved to E- aisle, even though there are other E+ aisles available.
30 mins after 24 hr check in window, seat map changes back to plane with row 12.
First time - didn't know/check showed up at gate with boarding pass for row 12, that had been given to someone else and sat in E-
Second time - checked just past window and moved myself back to my original seat.
UA please fix these bugs:
1) Metal may change - try to change me to another E+ seat if I already have an E+ seat
2) If metal changes again, try to move people back to where they were
I will take care of this one:
1) Don't put yourself in row 12
30 mins before 24 hr check in window, seat map changes from plane with row 12 to plane without row 12.
My E+ aisle is moved to E- aisle, even though there are other E+ aisles available.
30 mins after 24 hr check in window, seat map changes back to plane with row 12.
First time - didn't know/check showed up at gate with boarding pass for row 12, that had been given to someone else and sat in E-
Second time - checked just past window and moved myself back to my original seat.
UA please fix these bugs:
1) Metal may change - try to change me to another E+ seat if I already have an E+ seat
2) If metal changes again, try to move people back to where they were
I will take care of this one:
1) Don't put yourself in row 12
#2
Join Date: May 2008
Location: ORD
Programs: AA EXP 2MM
Posts: 644
This has now happened to me twice.
30 mins before 24 hr check in window, seat map changes from plane with row 12 to plane without row 12.
My E+ aisle is moved to E- aisle, even though there are other E+ aisles available.
30 mins after 24 hr check in window, seat map changes back to plane with row 12.
First time - didn't know/check showed up at gate with boarding pass for row 12, that had been given to someone else and sat in E-
Second time - checked just past window and moved myself back to my original seat.
UA please fix these bugs:
1) Metal may change - try to change me to another E+ seat if I already have an E+ seat
2) If metal changes again, try to move people back to where they were
I will take care of this one:
1) Don't put yourself in row 12
30 mins before 24 hr check in window, seat map changes from plane with row 12 to plane without row 12.
My E+ aisle is moved to E- aisle, even though there are other E+ aisles available.
30 mins after 24 hr check in window, seat map changes back to plane with row 12.
First time - didn't know/check showed up at gate with boarding pass for row 12, that had been given to someone else and sat in E-
Second time - checked just past window and moved myself back to my original seat.
UA please fix these bugs:
1) Metal may change - try to change me to another E+ seat if I already have an E+ seat
2) If metal changes again, try to move people back to where they were
I will take care of this one:
1) Don't put yourself in row 12
#3
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
Seems to be some trouble with row 12 on EMB145s as well, though no other configuration lacking row 12 exists with this plane type.
hmmmm..
And I am not giving up my row 12 on the 145s...only decent seat there.
hmmmm..
And I am not giving up my row 12 on the 145s...only decent seat there.