United's $75 Late Booking Fee? (Close-in Booking Fee)
#1
Original Poster
Join Date: Apr 2012
Programs: United
Posts: 7
United's $75 Late Booking Fee? (Close-in Booking Fee)
Hi folks,
I'm new. I wanted to ask if anyone has challenged the $75 fee United charges for booking within some unknown period of time close to departure. I just called my credit card company and demanded they remove it. I was literally forced to buy the ticket online, then they slapped this fee on and I did not see it anywhere.
This whole thing has to stop. The government needs to re-regulate these crooks.
I'm new. I wanted to ask if anyone has challenged the $75 fee United charges for booking within some unknown period of time close to departure. I just called my credit card company and demanded they remove it. I was literally forced to buy the ticket online, then they slapped this fee on and I did not see it anywhere.
This whole thing has to stop. The government needs to re-regulate these crooks.
#2
Suspended
Join Date: Jun 2001
Location: DCA or IAD (originally DUB)
Programs: UA 1K 1.8MM, Hertz PC, Marriott Platinum/Lifetime Gold
Posts: 7,657
Hi folks,
I'm new. I wanted to ask if anyone has challenged the $75 fee United charges for booking within some unknown period of time close to departure. I just called my credit card company and demanded they remove it. I was literally forced to buy the ticket online, then they slapped this fee on and I did not see it anywhere.
This whole thing has to stop. The government needs to re-regulate these crooks.
I'm new. I wanted to ask if anyone has challenged the $75 fee United charges for booking within some unknown period of time close to departure. I just called my credit card company and demanded they remove it. I was literally forced to buy the ticket online, then they slapped this fee on and I did not see it anywhere.
This whole thing has to stop. The government needs to re-regulate these crooks.
Perhaps if you could provide a few more details of what happened, folks here might be able to help give you some answers to what was apparently a frustrating situation.
#3
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,855
Welcome to FT!, rocketdriver
Not sure I understand your posting.
There is a with 21 day fee for booking award tickets but there is no equivalent fee for $$$ tickets. Award fee chart is here and the cost shown prior to final purchase. Which was yours?
There is a fee for booking ticket on the phone while there is none for online purchases. You are typically informed prior to purchase n the phone of the fee -- so should not be a surprise. Which was yours?
As for disputing either of the above, probably not going to win either -- they have been in service for awhile and are well documented online. And UA is far from the only airline that does this.
Was your case one of the above or different?
Not sure I understand your posting.
There is a with 21 day fee for booking award tickets but there is no equivalent fee for $$$ tickets. Award fee chart is here and the cost shown prior to final purchase. Which was yours?
There is a fee for booking ticket on the phone while there is none for online purchases. You are typically informed prior to purchase n the phone of the fee -- so should not be a surprise. Which was yours?
As for disputing either of the above, probably not going to win either -- they have been in service for awhile and are well documented online. And UA is far from the only airline that does this.
Was your case one of the above or different?
#4
Join Date: Jul 2010
Location: NJ
Programs: Avis Preferred, Hertz #1 Gold, National Exective, United Premier Silver
Posts: 1,363
Whenever I have booked a reward flight, right above the "select" button for a flight, it says "xx,xxx miles and $xx.xx" its quite clear what the fee will be, and as I progress through to purchase, it lists the fee in miles and dollars, up until it prompts me to purchase.
As far as other close-in booking fees, I am not aware of any specific fees which would apply in any other type of ticket.
Please post either a screen shot, or cut and paste your reciept information, and maybe we can figure out what this fee is.
Also, you aren't going to get anywhere "demanding" your credit card refund any fees. For starters, they cannot do anything until the charge formally posts to your account, and even then, they usually will require you to attempt to settle with the merchant before proceeding to a dispute.
As far as other close-in booking fees, I am not aware of any specific fees which would apply in any other type of ticket.
Please post either a screen shot, or cut and paste your reciept information, and maybe we can figure out what this fee is.
Also, you aren't going to get anywhere "demanding" your credit card refund any fees. For starters, they cannot do anything until the charge formally posts to your account, and even then, they usually will require you to attempt to settle with the merchant before proceeding to a dispute.
#5
Join Date: Jun 2004
Location: What I write is my opinion alone..don't read into it anything not written.
Posts: 9,686
Really, literally forced? I would like to know how that happened. I think perhaps you should look up the word "literal" in the dictionary, perhaps you meant "figuratively"? Unless of course an actual person was threatening you with harm if you didn't buy the ticket, in which case, I think there are far bigger problems.
#6
Suspended
Join Date: Jul 2010
Location: JHW
Programs: United Premier 1K, GE/Nexus, Hertz Pres Circle, Marriott Platinum, Hilton Diamond, Holiday Inn Plat
Posts: 462
Since when did $75.00 fees come in for reward?
Never booked a reward in 5 years but I Remember CO never having fees.
Went to play with some flights and see miles PLUS 85.00 co-pay?
A joke.
Went to play with some flights and see miles PLUS 85.00 co-pay?
A joke.
#7
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,855
was this within 21 days? (a PMCO rule and added to PMUA once they alinged the award charts) or to an international destination (airport fees)?
#8
Join Date: Jul 2010
Location: NJ
Programs: Avis Preferred, Hertz #1 Gold, National Exective, United Premier Silver
Posts: 1,363
As a 1K, these fees would be waived, however. As a 1K who "hasn't booked a reward in 5 years", that must a nice little cache of miles
#9
Suspended
Join Date: Jul 2010
Location: JHW
Programs: United Premier 1K, GE/Nexus, Hertz Pres Circle, Marriott Platinum, Hilton Diamond, Holiday Inn Plat
Posts: 462
Might as well book using miles for pleasure and continue to let the company pay for work travel.
#10
Join Date: Sep 2010
Location: SFO
Programs: AA ExPlat; UA GS (via MM companion); SPG
Posts: 362
#11
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
Hi folks,
I'm new. I wanted to ask if anyone has challenged the $75 fee United charges for booking within some unknown period of time close to departure. I just called my credit card company and demanded they remove it. I was literally forced to buy the ticket online, then they slapped this fee on and I did not see it anywhere.
This whole thing has to stop. The government needs to re-regulate these crooks.
I'm new. I wanted to ask if anyone has challenged the $75 fee United charges for booking within some unknown period of time close to departure. I just called my credit card company and demanded they remove it. I was literally forced to buy the ticket online, then they slapped this fee on and I did not see it anywhere.
This whole thing has to stop. The government needs to re-regulate these crooks.
calling the credit card companies on a valid, published fee.
#12
Suspended
Join Date: Jul 2010
Location: JHW
Programs: United Premier 1K, GE/Nexus, Hertz Pres Circle, Marriott Platinum, Hilton Diamond, Holiday Inn Plat
Posts: 462
#13
Join Date: Dec 2010
Location: Sacramento, CA
Programs: UA 1K; Hilton: Diamond;Kimpton: ?? ; Omni: Black; Avis: First; Hertz: Five Star
Posts: 656
Being eligible is different then getting an upgrade.
If the flight shows 0 in the fare bucket then it is not eligible right?
#14
Suspended
Join Date: Jul 2010
Location: JHW
Programs: United Premier 1K, GE/Nexus, Hertz Pres Circle, Marriott Platinum, Hilton Diamond, Holiday Inn Plat
Posts: 462
Last trans con flight I had was R1 3 wks out I applied RU and never was close to getting UG. 6 hours in E+ never again.
#15
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
CC companies don't "remove" fees. You can initiate a chargeback request. UA will be asked to respond and, presuming that they've documented the fee, which they most certainly have, you will lose the chargeback and have wasted a whole lot of time.
What are the details of your itinerary and fare basis and what, exactly was the fee for?
What are the details of your itinerary and fare basis and what, exactly was the fee for?